Commercial Lines Account Manager

🕒 September 14, 2025

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Hilb Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

🤝 B2B

Insurance • B2B • Professional Services

Hilb Group is a leading insurance brokerage company that offers a comprehensive range of insurance products and services to various sectors including construction, healthcare, marine, real estate, and more. With a focus on both commercial and personal insurance solutions, Hilb Group specializes in employee benefits, HR consulting, and specialty programs tailored to different industries. The company prides itself on providing customized insurance solutions and maintaining strong local relationships while utilizing national resources. Hilb Group is known for its emphasis on innovative resources, values-driven culture, and creating long-lasting partnerships with agency partners. Serving all 50 states, Hilb Group aims to protect businesses and families with a wide array of insurance offerings.

📋 Description

• Support assigned producers by placing and processing new business, account development, and renewal retention. • Pre-Qualify new business. • Review, analyze, and submit applications following agency marketing guidelines. • Review and order renewals according to agency procedures. • Investigate company non-renewals and coordinate with insured and Producer(s) to re-market. • Prepare proposals and applications, submit to insureds and carriers (or marketing department); follow up to insure timely responses. • Assist clients in making appropriate coverage changes; inform and educate clients about coverage, exclusions, exposures, and audits; document electronic file accordingly. • Provide technical support to Producer(s) to include survey policy coverage and identify cross-selling and upgrading opportunities. • Prepare quotations, coverage summaries/comparisons, proposals, and recommendations needed to ensure clients/prospects understanding of clients/prospects understanding of coverage. • Renew and re-market accounts as needed in conjunction with Producer(s) and agency standards. • Assist in design of insurance plans for clients. • Visit key clients in person.

🎯 Requirements

• Education– College level coursework preferred • Certification–Licensed Property and Casualty Agent • Experience–Minimum of five years’ experience with at least three in property and casualty • Complete knowledge of insurance practices and procedures of the agency and industry • Excellent prioritization skills, friendly, positive attitude willingness to help others; excellent verbal and written skills; professional telephone manner; ability to establish effective relationships with all staff and the general public; ability to work on highly detailed work under pressure and timelines • Advanced computer proficiency • Ability to quickly learn automation including agency management system • Prior experience on Vertafore AMS and Image Right a plus • Proficient in Excel

🏖️ Benefits

• Company Paid Life Insurance • Long-Term and Short-Term Disability • Medical, Dental, Vision and FSA/HSA plans • 401(k) with company match • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits • Generous PTO