Virtual Assistant, Live Session Support

Job not on LinkedIn

September 2

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Logo of Hireframe

Hireframe

Recruitment • B2B • HR Tech

Hireframe is a staffing company that specializes in providing nearshore and offshore talent to fill mission-critical roles for businesses. They offer on-demand recruitment services, focusing on roles such as Accounting & Finance, Operations & Customer Service, HR & Recruitment, Information Technology, and Sales & Marketing. Hireframe aims to save businesses time and money by staffing remote positions with skilled professionals from locations like Mexico and the Philippines. They offer a flexible recruitment model on a pay-per-hire basis and provide full-time dedicated team members as a service. Business leaders utilize Hireframe as a strategic partner in talent acquisition to meet growth targets and operational efficiency.

📋 Description

• Join online sessions 20–30 minutes early, depending on the session type. • Test participant and moderator setups: internet, video, audio, screen sharing. • Welcome respondents and make sure they are ready and comfortable. • Coordinate with the moderator or translator to make sure everything is aligned. • Start the recording at the scheduled time. • Stay in the session for the first 10 minutes to ensure a smooth start. • After that, monitor the session in the background for any issues. • Rejoin the session quickly if technical issues come up or if you’re messaged by the team. • Send reminders to late participants and troubleshoot access problems. • Add backup participants if needed and notify the internal team about any session size changes. • Remain available for any follow-up troubleshooting during the session. • Monitor the backend to provide ongoing support if needed.

🎯 Requirements

• Strong spoken and written English. • A stable internet connection and a quiet, professional workspace. • Confidence using online video platforms like Zoom, Microsoft Teams, or similar. • Experience solving common technical issues (camera, mic, connection). • Friendly and clear communicator who stays calm under pressure. • Must be available to work in Eastern Time (ET) hours with up to 2 hours of extra buffer time, depending on the session schedule.

🏖️ Benefits

• Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. • Permanent remote work flexibility • Paid Time Off • Health Maintenance Organization (HMO) coverage • Annual performance bonuses • Dedicated coaches offer an extra channel of support and skill-building • Opportunities for professional growth

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