Dental Virtual Assistant – LATAM

🔥 5 minutes ago

🌐 Nicaragua, Honduras, +3 more countries – Remote

🇳🇮 Nicaragua – Remote 🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇪🇨 Ecuador – Remote 🇨🇴 Colombia – Remote

💵 $1k - $1.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 41 days.

Apply Now

Find Similar Remote Jobs

HireHawk

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Own a consistent outbound calling workflow for patient recalls, appointment confirmations, postoperative follow-ups, and other priority outreach. • Verify dental insurance eligibility and coverage before appointments by contacting insurance providers and patients as needed. • Follow up with patients to collect missing or incomplete insurance information and keep records accurate and up to date. • Re-engage patients who are due or overdue for six-month checkups and cleanings and help convert outreach into scheduled appointments. • Confirm upcoming appointments and coordinate accurate scheduling across both dental office locations. • Complete postoperative care calls, document patient feedback, and escalate clinical concerns to the appropriate dental team. • Maintain clear, accurate call notes, insurance verification results, appointment updates, and follow-up records in the practice’s systems. • Track outbound call activity, talk time, completed follow-ups, and other performance expectations consistently. • Coordinate closely with office managers and administrative staff to keep patient communication organized across both practices. • After training, follow up with prospective patients generated through Meta/Facebook campaigns, answer general questions, and help convert interested leads into attended appointments.

🎯 Requirements

• Fluent spoken English and Spanish with the ability to communicate clearly, professionally, and empathetically with patients. • Experience in a dental, medical, patient coordination, reception, virtual assistant, or healthcare administrative environment. • Confidence performing high-volume outbound calling throughout the workday. • Experience scheduling patient appointments and maintaining accurate follow-up records. • Strong attention to detail when documenting patient conversations, insurance information, and scheduling updates. • Ability to handle confidential patient information appropriately and follow HIPAA requirements. • Hands-on experience with dental insurance verification, eligibility checks, and benefit confirmation. • Experience with outbound lead follow-up, appointment setting, or supporting a U.S.-based dental or medical practice remotely. • Familiarity with dental practice management software. • Experience using RingCentral or another web-based VoIP phone system.

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume