Facility Coordinator – Offshore

Job not on LinkedIn

🕒 July 21

🇵🇭 Philippines – Remote

💵 $8 - $12 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 26%

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Logo of Lago

Lago

1 - 10 employees

Founded 2024

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Lago is a recruitment service that connects digital marketing agencies and businesses with top-tier global talent from emerging markets. Since 2015, Lago has specialized in providing remote staffing solutions, offering roles such as virtual assistants, social media managers, and customer support representatives. The company aims to empower both agencies and talented professionals by facilitating rewarding job opportunities while enabling businesses to grow efficiently and cost-effectively.

📋 Description

• Receive, log, triage, coordinate, and dispatch Standard, Emergency, and Recurring work orders • Confirm client details, scope, urgency, vendor readiness, schedules, and completion documentation • Track work orders in the Worksmith Admin Portal from intake through close-out • Immediately flag Emergency work orders to the US-based Service Manager • Obtain and file vendor completion confirmations, photos, and sign-offs • Source, vet, obtain quotes from, and select qualified vendors for reactive work orders • Build and maintain vendor relationships in assigned categories and regions • Contribute to the shared Sourcing & Services backlog and document sourcing outcomes • Serve as Tier 1 point of contact, resolve routine issues, and escalate Tier 2 issues with complete documentation • Provide routine operational client communications, including scheduling confirmations, reminders, ETA updates, and check-ins • Maintain accurate records for work orders, vendor interactions, and escalations • Support recurring scheduling, vendor confirmation tracking, backlog management, and issues raised in Pylon • Attend team syncs and 1:1s with the Director of Vendor Success • Report vendor performance concerns to the Director of Vendor Success

🎯 Requirements

• 2+ years of experience in facilities coordination, property management, maintenance operations, or a closely related field • Strong written and verbal communication skills in English • Ability to manage multiple open tasks simultaneously in a fast-paced, detail-oriented environment • Experience coordinating third-party vendors or contractors, including scheduling, follow-up, and quality confirmation • Ability to work independently during Philippine business hours with minimal real-time US oversight • Proficiency with work order management systems, CRMs, or operations platforms • Proficiency with Client Admin Portal, Slack, Google Workspace, Google Docs, and Google Sheets • Experience working with US-based companies in an offshore or outsourced capacity • Reliable high-speed internet connection and dedicated professional remote work setup • Preferred: background in commercial facilities, FM services, or multi-site property operations • Preferred: familiarity with US business norms • Preferred: experience using AI writing tools • Preferred: exposure to vendor vetting or sourcing processes

🏖️ Benefits

• Remote work: work from anywhere; global team and work-life balance • Growth opportunities and ability to shape the role • Innovative, data-driven culture • Recruitment process includes Lago’s Confidentiality and Non-Circumvention Agreement

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