Operations, Administrative Support

Job not on LinkedIn

🕒 March 12

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Remote Raven

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel.

📋 Description

• Own and manage daily operational tasks for the company • Manage the company inbox, including email and text communications • Monitor communications and ensure timely follow-up with patients and team members • Support operational workflows and ensure systems are organized and functioning efficiently • Manage patient scheduling, confirmations, and rescheduling • Handle patient communication through email, text, and scheduling platforms • Confirm appointments and follow up with patients as needed • Troubleshoot scheduling conflicts and resolve patient scheduling issues • Maintain accurate patient documentation and communication records • Support treatment planning workflows to ensure a smooth patient experience • Assist with processing payments and managing patient transactions • Help ensure operational continuity between scheduling, treatment planning, and payment systems • Own Monday Board patient creation and ongoing record maintenance • Ensure tasks, workflows, and team updates are documented and tracked consistently • Update project boards and maintain visibility of progress across all active initiatives • Oversee Myo Kit shipping and fulfillment • Ensure orders are processed accurately • Track and confirm delivery with patients • Assist with developing and improving internal processes and procedures • Participate in brainstorming sessions with the leadership team • Gather input and feedback from team members about operational challenges • Identify opportunities to improve systems, workflows, and overall efficiency • Become knowledgeable in multiple platforms to support daily operations, troubleshooting, and team coordination.

🎯 Requirements

• This is a full time role • Up to $6/hr • 100% Remote