Account Director, Data Centers

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🕒 June 19

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Logo of Hitachi

Hitachi

10,000+ employees

Founded 1910

🚘 Automotive

🏗️ Construction

💼 Consulting

Automotive • Construction • Consulting

Hitachi, Ltd. is a global company that operates in various sectors with a focus on social innovation. Hitachi provides advanced digital solutions, services, and technologies under its brand 'Lumada' to solve customers’ challenges and enhance societal value. The company is committed to sustainability and environmental, social, and governance (ESG) initiatives, aiming to improve quality of life through technologies that foster a sustainable society. Hitachi's products and solutions span digital systems, green energy, mobility, and connective industries, promoting digital transformation of business systems and social infrastructure. Founded in 1910, Hitachi's long-standing dedication to innovation and societal development makes it a leader in driving positive change worldwide.

📋 Description

• Manage the entire customer relationship within Hitachi Energy. • Develop and align the relationship between Hitachi Energy and the Strategic Account at all levels both within Hitachi Energy and within the customer. • Initiate and maintain C-Level relationships. • Apply a high level of business acumen, including an understanding of the customer’s business drivers, industry trends, economic developments, issues and competition. • Act as focal point for problem resolution and monitor the customer complaint resolution process. • Maximize the consistency of customer experience throughout all contacts with Hitachi Energy. • Lead the development and implementation of the account plan and coverage plan including executing an executive relationship strategy, prioritizing the opportunities, identifying a target for each solution element (project) and identifying the key personnel required (commercial and technical/project). • Drive growth in assigned account. • Develop and maintain detailed knowledge of the customer’s strategy, past purchasing behavior, organization including decision makers, influencers, sponsors and anti-sponsors. • Create and maintain internal relationships with key business partners at all levels of the organization.

🎯 Requirements

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. • Bachelor’s degree in engineering or business-related discipline required; MBA preferred • 10 years of sales experience required; 12+ years of account management experience preferred • Experience working with data center customers, preferably hyperscale clients • Experience with renewable energy products such as transformers, high voltage, switchgear, circuits, etc. preferred • Business acumen with understanding of customer drivers, market trends, and competitive landscape • Experience working in a matrixed team environment and influencing cross-functional teams • Experience in sales, problem resolution, and relationship building with customers • Travel required

🏖️ Benefits

• Health and retirement benefits • Paid leave and flexibility • Learning and development opportunities

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