Service Sales Specialist

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🕒 4 days ago

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Hitachi

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

🤖 Artificial Intelligence

⚡ Energy

🚗 Transport

Artificial Intelligence • Energy • Transport

Hitachi, Ltd. is a global company that operates in various sectors with a focus on social innovation. Hitachi provides advanced digital solutions, services, and technologies under its brand 'Lumada' to solve customers’ challenges and enhance societal value. The company is committed to sustainability and environmental, social, and governance (ESG) initiatives, aiming to improve quality of life through technologies that foster a sustainable society. Hitachi's products and solutions span digital systems, green energy, mobility, and connective industries, promoting digital transformation of business systems and social infrastructure. Founded in 1910, Hitachi's long-standing dedication to innovation and societal development makes it a leader in driving positive change worldwide.

📋 Description

• Proactively manage and develop service sales opportunities within the assigned install base across Ireland. • Identify customer needs and promote appropriate service solutions, including maintenance contracts, upgrades, retrofits, spare parts, and digital services. • Develop and maintain strong customer relationships, acting as a trusted advisor for service-related solutions. • Generate and manage sales leads, from opportunity identification through to order intake. • Collaborate closely with the Service Operations, Engineering, and Digital teams to ensure technically and commercially robust proposals. • Prepare and present service proposals, quotations, and commercial offers in line with Hitachi Energy processes. • Support contract renewals, upselling, and cross-selling activities across the service portfolio. • Maintain accurate sales forecasting, pipeline management, and reporting using internal CRM and sales tools. • Monitor market trends, customer feedback, and competitor activity to identify new opportunities. • Ensure full compliance with Hitachi Energy policies, including Health, Safety, Quality, and Ethics requirements.

🎯 Requirements

• Proven experience in service sales, technical sales, or a similar customer-facing commercial role. • Background in electrical engineering, power systems, energy, or industrial services is highly desirable. • Experience working with installed base customers and lifecycle service offerings. • Familiarity with digital services, condition monitoring, or data-driven service solutions is an advantage. • Strong commercial acumen and negotiation skills. • Ability to work independently while collaborating effectively within a wider service.

🏖️ Benefits

• Competitive salary package • Generous bonus scheme. • 24 days holidays, plus bank holidays • Excellent company pension and wide-ranging benefits schemes. • Top quality H&S culture alongside comprehensive training and personal development programmes. • Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.