Partnership Activation and Onboarding Specialist

🔥 59 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Holafly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

✈️ Travel

📡 Telecommunications

👥 B2C

💰 $112.9k Seed Round - Holafly on 2019-06

Travel • Telecommunications • B2C

Holafly is a travel connectivity provider that sells eSIMs and prepaid international SIM cards to travelers, enabling mobile data access across multiple countries without relying on traditional roaming plans. It operates primarily through an online storefront and targets consumers such as tourists and digital nomads who need short-term, flexible mobile data while abroad.

📋 Description

• Manage inbound partner requests and onboarding processes • Support inbound partner acquisition and activation initiatives • Conduct outbound follow-ups with newly onboarded or inactive partners to drive activation and engagement • Support partners during setup, including links, tracking, discount codes, and basic troubleshooting • Ensure fast, clear, and high-quality communication with partners • Proactively follow up with newly onboarded partners to drive activation and first revenue generation • Support the Partnerships team with operational and administrative tasks related to partner management • Create and manage support tickets, coordinating with Product, Tech, and Operations teams through Jira • Monitor partner onboarding and activation funnels, identifying friction points and improvement opportunities • Maintain accurate records and partner information within HubSpot and internal tools • Support basic reporting and tracking of partner performance and activation metrics • Identify upsell, cross-sell, or growth opportunities when relevant • Help ensure a positive and smooth partner experience throughout the onboarding journey

🎯 Requirements

• 2–3 years of experience in Operations, Partner Support, Customer Success, Partnerships, Sales Support, or similar roles • Professional fluency in Spanish and English (mandatory) • Strong written and verbal communication skills • Highly organized and detail-oriented • Strong proactive attitude and problem-solving mindset • Commercial mindset with strong willingness to help drive partner activation and growth • Comfortable working with CRM tools such as HubSpot and operational tools such as Jira • Basic analytical mindset with the ability to track partner activation and engagement • Ability to manage multiple requests and priorities in a fast-paced environment • Comfortable working cross-functionally with multiple teams and stakeholders • Experience supporting customers, partners, or accounts in digital or online environments is a strong plus

🏖️ Benefits

• Full remote flexibility • International and entrepreneurial environment • Competitive salary package • Quarterly 30% variable compensation • Career growth opportunities within a rapidly scaling global company • Flexible working culture focused on ownership and impact • Learning and professional development support