Hollis Cobb Associates
501 - 1000 employees
Founded 1977
🤝 B2B
☁️ SaaS
⚕️ Healthcare Insurance
B2B • SaaS • Healthcare Insurance
Hollis Cobb Associates is a revenue cycle management and healthcare services company that partners with hospitals and healthcare providers to optimize billing, collections, and patient access processes. They combine hands-on services—front-end patient access, pre-authorization support, accounts receivable management, denials resolution, and bad-debt collections—with software products (fae for financial assistance and passage for automated pre-authorization) to streamline workflows, reduce denials, and improve cash recovery. Hollis Cobb positions itself as a B2B provider using technology and experienced staff to increase efficiency and patient satisfaction for clients nationwide.
Healthcare Customer Service and Collections Representative
🕒 March 28
🏈 Alabama, Florida, +9 more states – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
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Hollis Cobb Associates
501 - 1000 employees
Founded 1977
🤝 B2B
☁️ SaaS
⚕️ Healthcare Insurance
B2B • SaaS • Healthcare Insurance
Hollis Cobb Associates is a revenue cycle management and healthcare services company that partners with hospitals and healthcare providers to optimize billing, collections, and patient access processes. They combine hands-on services—front-end patient access, pre-authorization support, accounts receivable management, denials resolution, and bad-debt collections—with software products (fae for financial assistance and passage for automated pre-authorization) to streamline workflows, reduce denials, and improve cash recovery. Hollis Cobb positions itself as a B2B provider using technology and experienced staff to increase efficiency and patient satisfaction for clients nationwide.
📋 Description
• Answering a high volume of inbound calls • Researching and responding to billing questions and inquiries • Negotiating payments on patient account balances • Communicating hospital financial policies to patients • Providing high level customer service
🎯 Requirements
• High school diploma or equivalent - required • 2+ years of healthcare customer service, healthcare collections, billing and healthcare insurance experience – required • Epic – required • CPAR, CHAA, and CFC Certifications - preferred
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options
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