Customer Account Manager

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🕒 3 days ago

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homewise GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🏠 Real Estate

👥 B2C

Real Estate • B2C

homewise GmbH is a German property management company (Hausverwaltung) providing professional management services for residential and commercial properties, specializing in objects up to about 50 units. The company offers Mietverwaltung (rental management), Sondereigentumsverwaltung, and WEG-Verwaltung (condominium administration), plus tenant placement, accounting, maintenance coordination, and an owner portal for transparent financial oversight. homewise operates in many German cities, serves private, commercial and public-sector clients, emphasizes clear pricing, no minimum contract terms, and is highly rated on Trustpilot and Google.

📋 Description

• Manage your own and growing portfolio of clients • Direct responsibility for clients and their properties (damage management — receiving and commissioning contractors; tenant management — receiving and processing inquiries; re-letting; processing owner requests) • Develop specialist knowledge in property administration • Accurate work in the company system and precise documentation of processes • Customer-focused thinking and acting — NO sales / no sales pressure

🎯 Requirements

• Strong communication skills in German (fluent written and spoken) • Confident PC skills and routine use of the Internet • Ideally experience in telephone-based roles and/or the real estate industry • Career changers welcome; then a completed vocational training or degree is required • High willingness to learn and strong commitment

🏖️ Benefits

• Fixed working hours Monday to Friday from 08:00 – 17:00 • Attractive fixed salary • Good development and advancement opportunities • Secure workplace and permanent employment contract • New equipment – you will receive a (nearly) new laptop and accessories • Buddy program – to make your start easy and enjoyable, you will be assigned a colleague as your personal contact • Friendly collegial atmosphere • Cross-functional work and unimpeded communication • Direct collaboration with Heads of Departments and managing directors • Remote option: We offer a flexible work environment that allows you to work from anywhere and optimize your work–life balance