Customer Service Representative

Job not on LinkedIn

🕒 August 26

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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homewise GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🏠 Real Estate

👥 B2C

Real Estate • B2C

homewise GmbH is a German property management company (Hausverwaltung) providing professional management services for residential and commercial properties, specializing in objects up to about 50 units. The company offers Mietverwaltung (rental management), Sondereigentumsverwaltung, and WEG-Verwaltung (condominium administration), plus tenant placement, accounting, maintenance coordination, and an owner portal for transparent financial oversight. homewise operates in many German cities, serves private, commercial and public-sector clients, emphasizes clear pricing, no minimum contract terms, and is highly rated on Trustpilot and Google.

📋 Description

• Manage your own growing portfolio of customers • Take direct responsibility for customers and their properties • Manage damage claims, including receiving reports and commissioning contractors • Manage tenants, including receiving and processing inquiries • Handle new lettings • Process property owners’ requests • Build expertise in property management • Work accurately in the company’s internal system and maintain precise records of processes • Think and act with a customer-centric approach • No sales responsibilities

🎯 Requirements

• Strong communication skills in German (fluent, both written and spoken) • Confident PC skills and proficient use of the internet • Previous experience in telephone-based customer service and/or the real estate industry is preferred • Career changers are welcome with a completed vocational qualification or degree • Strong willingness to learn and a high level of commitment

🏖️ Benefits

• Fixed working hours, Monday to Friday, 8:00 a.m. to 5:00 p.m. • Attractive fixed salary • Secure position with a permanent employment contract • New technology – you will receive a new or refurbished laptop and accessories • Buddy program – a dedicated contact person to support you during your onboarding • Friendly and collaborative team environment • Cross-functional collaboration and open communication • Direct collaboration with department heads and managing directors • Remote work option: a flexible working environment that enables you to work from anywhere and optimize your work-life balance • Excellent development and career advancement opportunities