Horze International GmbH
51 - 200 employees
Founded 2018
🛍️ eCommerce
🛒 Retail
👥 B2C
eCommerce • Retail • B2C
Horze International GmbH is an online retailer and brand specializing in equestrian products and riding apparel. The company operates a multilingual e-commerce site offering a broad range of items for riders and horses — including riding breeches, boots, helmets, turnout and stable blankets, tack, grooming and hoof care, feed and supplements, arena and stable equipment, and related accessories — plus a selection of dog gear. Horze sells multiple brands, runs promotions and loyalty programs, supports various payment methods, offers shipping and returns, and promotes mobile app use and seasonal campaigns.
Customer Service Representative, mini-job, flexible working hours
🔥 0 minutes ago
🗣️🇩🇪 German Required
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Horze International GmbH
51 - 200 employees
Founded 2018
🛍️ eCommerce
🛒 Retail
👥 B2C
eCommerce • Retail • B2C
Horze International GmbH is an online retailer and brand specializing in equestrian products and riding apparel. The company operates a multilingual e-commerce site offering a broad range of items for riders and horses — including riding breeches, boots, helmets, turnout and stable blankets, tack, grooming and hoof care, feed and supplements, arena and stable equipment, and related accessories — plus a selection of dog gear. Horze sells multiple brands, runs promotions and loyalty programs, supports various payment methods, offers shipping and returns, and promotes mobile app use and seasonal campaigns.
📋 Description
• You provide flexible support to our team during periods of increased workload — for example during seasonal peaks. • As a member of our Customer Relations team, you handle customer inquiries via email, phone and chat. • You answer questions about our products, orders and services. • You are also responsible for maintaining orders and master data in our ERP system.
🎯 Requirements
• You enjoy working with people and have a service-oriented mindset. • Your communication style is friendly, reliable and solution-focused. • You work carefully and independently. • Prior experience in customer service is an advantage but not required. • Excellent written and spoken German and English are essential. • Interest in equestrian sports is a plus but not mandatory.
🏖️ Benefits
• Flexibility: Remote work is possible — evening-only availability is acceptable. • A fair, social and friendly workplace with performance-based compensation • A modern working environment within a culture of appreciation, with colleagues on equal footing and flat hierarchies • A motivated and committed team that enjoys working in a dynamic and positive environment • Attractive employee discounts • Corporate benefits • Flexible working hours • Free parking • Weekly deliveries of fruit and snacks, plus free hot & cold drinks at the Fulda location
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