Pre-Sales Consultant

Job not on LinkedIn

🔥 6 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

🗣️🇩🇪 German Required

Where this job comes from

Posted on Hotelbird's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of Hotelbird

Hotelbird

11 - 50 employees

Founded 2015

🏨 Hospitality

✈️ Travel

💼 Consulting

Hospitality • Travel • Consulting

Hotelbird is a hospitality technology company that provides a SaaS platform to digitize the hotel guest journey. Its products enable online check-in/out, contactless and legal-compliant guest registration, mobile door opening, in-app payments, digital guest directories, and guest communication. Hotelbird focuses on integrations with property management systems (PMS), electronic locking systems and payment providers to deliver end-to-end digital Guest Experience solutions for hotel chains, independent hotels and serviced apartments.

📋 Description

• Analyze customer requirements following the initial sales demo and assess technical feasibility. • Analyze use cases and distinguish between projects close to the standard product and those requiring custom technical solutions. • Conduct complex customer demos, discuss specific use cases, and analyze technical interfaces. • Plan larger customer projects and manage rollouts in collaboration with Sales, Customer Success, and Product & Engineering. • Support technical implementations and onboarding for specialized setups, integrations, or partner solutions. • Evaluate integration options with PMS systems, APIs, and digital access solutions, and prepare the technical foundations for proposals. • Translate customer requirements into clear technical specifications and coordinate alignment with the relevant teams. • Incorporate structured customer feedback into the ongoing development of the product.

🎯 Requirements

• Strong technical understanding in a SaaS environment. • Knowledge of interfaces and integrations; experience with PMS systems, APIs, or digital access solutions is a plus. • Understanding of hotel industry processes. • Experience in technical consulting, project management, or a comparable cross-functional role between customers, Sales, and Product Development. • Clear, structured communication skills and the ability to explain complex technical concepts in an accessible way. • Independent, solution-oriented approach to work and willingness to take ownership. • Ability to maintain an overview of complex projects and use structured processes and Kanban boards. • Enjoyment of collaborating with different teams and translating technical challenges into concrete results.

🏖️ Benefits

• Meaningful technology: Help shape digital solutions that make hotel teams’ daily work easier and improve the guest experience. • Responsibility and creative freedom: Contribute your ideas, make decisions within your area of responsibility, and actively help develop our solutions. • Collaboration as equals: An open and respectful team with short decision-making paths, direct communication, and mutual support. • Flexible working hours and the opportunity to work remotely. • Personal development: Expand your technical expertise, learn about new technologies, and work on diverse customer projects. • Team events, company celebrations, and shared experiences. • Free drinks and fresh fruit.

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