
11 - 50 employees
Founded 2015
đ¨ Hospitality
âď¸ Travel
đź Consulting
Hospitality ⢠Travel ⢠Consulting
Hotelbird is a hospitality technology company that provides a SaaS platform to digitize the hotel guest journey. Its products enable online check-in/out, contactless and legal-compliant guest registration, mobile door opening, in-app payments, digital guest directories, and guest communication. Hotelbird focuses on integrations with property management systems (PMS), electronic locking systems and payment providers to deliver end-to-end digital Guest Experience solutions for hotel chains, independent hotels and serviced apartments.
đĽ 6 minutes ago
đŠđŞ Germany â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Pre-sales Engineer
đť Ghost score 16%
đŁď¸đŠđŞ German Required
Where this job comes from
Posted on Hotelbird's careers page, not through a job board
First seen by Remote Rocketship 6 minutes ago

11 - 50 employees
Founded 2015
đ¨ Hospitality
âď¸ Travel
đź Consulting
Hospitality ⢠Travel ⢠Consulting
Hotelbird is a hospitality technology company that provides a SaaS platform to digitize the hotel guest journey. Its products enable online check-in/out, contactless and legal-compliant guest registration, mobile door opening, in-app payments, digital guest directories, and guest communication. Hotelbird focuses on integrations with property management systems (PMS), electronic locking systems and payment providers to deliver end-to-end digital Guest Experience solutions for hotel chains, independent hotels and serviced apartments.
⢠Analyze customer requirements following the initial sales demo and assess technical feasibility. ⢠Analyze use cases and distinguish between projects close to the standard product and those requiring custom technical solutions. ⢠Conduct complex customer demos, discuss specific use cases, and analyze technical interfaces. ⢠Plan larger customer projects and manage rollouts in collaboration with Sales, Customer Success, and Product & Engineering. ⢠Support technical implementations and onboarding for specialized setups, integrations, or partner solutions. ⢠Evaluate integration options with PMS systems, APIs, and digital access solutions, and prepare the technical foundations for proposals. ⢠Translate customer requirements into clear technical specifications and coordinate alignment with the relevant teams. ⢠Incorporate structured customer feedback into the ongoing development of the product.
⢠Strong technical understanding in a SaaS environment. ⢠Knowledge of interfaces and integrations; experience with PMS systems, APIs, or digital access solutions is a plus. ⢠Understanding of hotel industry processes. ⢠Experience in technical consulting, project management, or a comparable cross-functional role between customers, Sales, and Product Development. ⢠Clear, structured communication skills and the ability to explain complex technical concepts in an accessible way. ⢠Independent, solution-oriented approach to work and willingness to take ownership. ⢠Ability to maintain an overview of complex projects and use structured processes and Kanban boards. ⢠Enjoyment of collaborating with different teams and translating technical challenges into concrete results.
⢠Meaningful technology: Help shape digital solutions that make hotel teamsâ daily work easier and improve the guest experience. ⢠Responsibility and creative freedom: Contribute your ideas, make decisions within your area of responsibility, and actively help develop our solutions. ⢠Collaboration as equals: An open and respectful team with short decision-making paths, direct communication, and mutual support. ⢠Flexible working hours and the opportunity to work remotely. ⢠Personal development: Expand your technical expertise, learn about new technologies, and work on diverse customer projects. ⢠Team events, company celebrations, and shared experiences. ⢠Free drinks and fresh fruit.
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