Client Relationship Manager, Western Markets

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HR Ways - Hiring Tech Talent

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2017

👥 HR Tech

🎯 Recruiter

☁️ SaaS

HR Tech • Recruitment • SaaS

HR Ways is a trusted technical recruitment agency specializing in hiring tech talent across various regions, including Dubai, Saudi Arabia, and India. The company focuses on providing a comprehensive range of HR outsourcing services, including recruitment, payroll, background checks, and staff augmentation. With a deep understanding of the tech industry, HR Ways partners with over 300 tech companies globally to help them build top-tier technology teams, ensuring the right fit for each organization. Their expertise and commitment to quality have made them a preferred choice for employers looking to streamline their hiring processes and boost productivity.

📋 Description

• Serve as the primary, direct point of contact for our premium UK client base, managing expectations, retaining accounts, and building deep-seated trust remotely. • Work completely independently from your remote workspace to oversee client deliverables, coordinate internally, and resolve complex roadblocks without needing hand-holding. • Translate technical or operational updates into clear, polished, and professional business language for overseas stakeholders. • Proactively monitor client health, anticipate their business needs, and identify opportunities to add further value to their operations. • Maintain the exceptionally high bar of service, communication, and responsiveness that our clients expect, utilizing modern remote collaboration tools.

🎯 Requirements

• Proven track record working directly with Western (specifically UK, US, or European) agencies. • Top-tier agency experience is a strict requirement. • Exceptional verbal and written English skills. • A self-starter attitude with a reliable home office setup (high-speed internet and power backup). • Strong critical-thinking skills and the ability to think on your feet when dealing with high-stakes client situations.

🏖️ Benefits

• 100% remote work—giving you full control over your work environment. • Direct exposure to high-value international clients and a key seat in a rapidly growing agency environment. • A collaborative, flexible, and empowering work environment designed for high-performing remote professionals.