Customer Success Manager, Trilingual – English, Spanish, Portuguese

🕒 June 30

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HubSpot

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

🤝 B2B

☁️ SaaS

📣 Marketing

B2B • SaaS • Marketing

HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.

📋 Description

• Be the primary contact and advocate for approximately 150 medium-sized business customers • Become an expert in Inbound Marketing and become the trusted marketing advisor to each of your customers • Maintain a revenue base by managing account retention and renewal • Drive upgrade revenue from new product feature adoption and expanded usage • Work as part of the team to develop strategies for scale and growth

🎯 Requirements

• Prior experience with sales or account management teams • Experience working with small business owners and marketers • A verifiable track record of consistently meeting and exceeding revenue goals • A firm grasp of how business works, including sales, consultative, problem solving, and issue resolution skills • Clear and articulate communication skills and the ability to effectively drive a phone conversation • Phenomenal organizational skills • The ability to thrive in a fast-paced environment • Inbound Marketing knowledge is a plus • Strong SaaS business acumen is a plus • Experience with marketing automation software is a plus