Lead Contract Manager, Spanish, Italian

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HubSpot

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

🤝 B2B

☁️ SaaS

B2B • SaaS • Marketing

HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.

📋 Description

• Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive outcomes • Partner with Strategic Account customers to understand their goals, challenges, and investment priorities, aligning contracts to business value • Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve complexity • Maintain accurate renewal forecasts and lead pipeline reviews, improving predictability and consistency • Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial outcomes • Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership • Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success • Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals

🎯 Requirements

• Fluency in Spanish, Italian and English • 5 + years of experience in contract management, renewals, or a closely related SaaS commercial role • Experience managing complex contracts and partnering closely with Legal teams • Proven success working with large, enterprise organizations (200+ employees) • Strong negotiation skills with a growth-oriented, value-based approach • Experience owning forecasts, renewal pipelines, or revenue-adjacent metrics • Excellent written and verbal communication skills, including leading customer conversations with confidence • Strong prioritization, organizational skills, and attention to detail in complex environments • Ability to operate autonomously and strategically in a fast-paced setting • Experience partnering with senior internal and external stakeholders • Background working in Strategic Accounts or enterprise Customer Success motions • Experience mentoring or informally leading peers without direct management responsibility (nice-to-have) • Familiarity with SaaS economics and commercial models (nice-to-have)