Solutions Architect

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HubSpot

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

🤝 B2B

☁️ SaaS

B2B • SaaS • Marketing

HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.

📋 Description

• Serve as a strategic technical advisor, translating complex business needs into scalable solutions on the HubSpot platform. • Advise on solution design and identify opportunities to integrate and consolidate systems, driving deeper, more unified platform adoption across the entire customer lifecycle. • Develop and articulate long-term technical roadmaps for customers, influencing key technical and business stakeholders to invest in strategies that drive significant value and ROI. • Lead discovery and solution design for complex, multi-hub engagements, guiding customers and partners on best practices for leveraging advanced CRM features, APIs, and the broader HubSpot ecosystem. • Act as a key technical advisor on customer and partner-led projects, addressing product-stretching use cases and mitigating technical risks to ensure successful outcomes. • Champion innovation by evaluating emerging technologies and AI advancements, identifying opportunities to enhance HubSpot solutions and guiding customers to adopt HubSpot's AI products. • Lead the application of AI-powered tools to create proof-of-concept automations, demonstrating the art of the possible and driving the adoption of HubSpot's AI products. • Collaborate with internal Product and Engineering teams, providing expert feedback from the field to influence the future of the HubSpot platform.

🎯 Requirements

• 2+ years in technical consulting, solution architecture, or a similar role within enterprise SaaS. • Strong ability to analyze complex problems and translate them into robust technical solutions. • Hands-on experience with system integration, APIs, and architectural design for scalable solutions. • Ability to create AI-based solutions through orchestration, automation, and AI-first development techniques. • Demonstrated ability to connect technology features to business outcomes. • Skilled at articulating ROI and value of technical solutions and advising customers on achieving strategic goals. • Deep understanding of how systems and processes interconnect. • Talent for orchestrating end-to-end architectures that address broad business processes and integrate multiple platforms. • Excellent communication skills, with experience engaging and influencing executive stakeholders, driving alignment, and managing change. • Forward-thinking mindset with experience contributing to digital transformation initiatives. • Fluency with leveraging AI and emerging technologies to drive innovation, and ability to guide customers through change.