Operations Assistant I

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🕒 April 22

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HumanIA

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🤖 Artificial Intelligence

📚 Education

🏢 Enterprise

Artificial Intelligence • Education • Enterprise

HumanIA is a consulting and training firm that helps organizations simplify and operationalize artificial intelligence by connecting technology, strategy, and people. Founded by Carmen Gloria Cárcamo, the company designs practical AI strategies, implements solutions to improve decision-making and processes, and delivers hands-on training so teams can apply AI in their daily work and achieve measurable results.

📋 Description

• Assist with assessments using extracted datasets and program-related information; • Provide administrative support and assist supervision with team tasks, contacts with clients/patients, internal departments, service providers, and support to educators; • Monitor and manage offline channels (email and WhatsApp) to ensure that interactions with patients and internal departments are conducted according to established SLAs; • Make contact with patients, doctors, providers, and clinics; • Assist in managing the program's materials inventory; • Support monitoring and maintenance of various departmental indicator spreadsheets in coordination with supervision.

🎯 Requirements

• Currently enrolled in or completed a university degree in health or administrative fields; • Microsoft Office: Intermediate; • Experience in customer and/or patient service; • Knowledge of PSP/PSD.

🏖️ Benefits

• Health insurance - taking care of what matters most: your health; • Dental plan - taking care of your smile is also included; • Home office allowance - more comfort for you on remote work days; • Meal allowance - convenience and quality in your daily routine; • Transportation voucher - for worry-free commuting; • Life insurance - security and protection for you and your family; • Private pension plan - helping you plan your future; • PPR - Results Participation Program (profit-sharing); • Viveo Health Center - convenient access to various in-person specialties as well as an online platform; • Exclusive discounts at the Mafra Especialidades store; • TotalPass - fitness and wellness benefits; • Partnerships and exclusive employee discounts - for education, leisure, and more. • Subsidy: up to 70% of the cost of devices and prostheses according to internal policy (benefit granted only for devices related to disabilities); • Device replacement every 2 years with medical recommendation, provided the device is not damaged by misuse.