Humand
201 - 500 employees
Founded 2019
👥 HR Tech
☁️ SaaS
🤝 B2B
💰 Seed on 2023-07
HR Tech • SaaS • B2B
Humand is a remote-first HR technology company and SaaS platform that helps organizations build digital employee communities to boost engagement, recognition, internal communication, and productivity. The company provides a Connect platform and related HR tools aimed at empowering employees, improving workplace happiness, and streamlining people processes for companies across geographies.
Partners Success Manager
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
Where this job comes from
Posted on Humand's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago
Humand
201 - 500 employees
Founded 2019
👥 HR Tech
☁️ SaaS
🤝 B2B
💰 Seed on 2023-07
HR Tech • SaaS • B2B
Humand is a remote-first HR technology company and SaaS platform that helps organizations build digital employee communities to boost engagement, recognition, internal communication, and productivity. The company provides a Connect platform and related HR tools aimed at empowering employees, improving workplace happiness, and streamlining people processes for companies across geographies.
📋 Description
• Gestionar una cartera de partners y hacer seguimiento de los clientes que ellos implementan, asegurando que estén alineadas al negocio. • Garantizar la calidad del trabajo de los partners para cuidar la retención de los clientes: definir estándares, revisar casos y actuar cuando algo se desvía. • Detectar oportunidades de expansión en los clientes de cada partner y llevarlas adelante junto con ellos. • Certificar y capacitar a los partners de forma continua. • Escalar y destrabar casos entre los partners y los equipos internos (Producto, Tecnología, Facturación, etc.). • Mejorar los procesos de forma continua para que el modelo escale.
🎯 Requirements
• Experiencia de al menos 2 años gestionando partners, canales, consultoras o proveedores de implementación, idealmente en B2B. • Experiencia en Customer Success, onboarding o implementación de software (valorable). • Mirada analítica: te sentís cómodo/a armando y leyendo métricas de adopción, retención y salud de cartera para tomar decisiones y priorizar. • Buena comunicación para trabajar con áreas internas (Producto, Tecnología, Facturación) y destrabar casos con claridad. • Inglés intermedio o avanzado. • Carrera universitaria finalizada o avanzada en Ingeniería, Administración, Economía o similares (valoramos también trayectorias equivalentes).
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