Humand
201 - 500 employees
Founded 2019
👥 HR Tech
☁️ SaaS
🤝 B2B
💰 Seed on 2023-07
HR Tech • SaaS • B2B
Humand is a remote-first HR technology company and SaaS platform that helps organizations build digital employee communities to boost engagement, recognition, internal communication, and productivity. The company provides a Connect platform and related HR tools aimed at empowering employees, improving workplace happiness, and streamlining people processes for companies across geographies.
Senior Full-Cycle Success Account Manager
🕒 April 14
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Humand
201 - 500 employees
Founded 2019
👥 HR Tech
☁️ SaaS
🤝 B2B
💰 Seed on 2023-07
HR Tech • SaaS • B2B
Humand is a remote-first HR technology company and SaaS platform that helps organizations build digital employee communities to boost engagement, recognition, internal communication, and productivity. The company provides a Connect platform and related HR tools aimed at empowering employees, improving workplace happiness, and streamlining people processes for companies across geographies.
📋 Description
• End-to-End Ownership: Lead the complete journey of our US clients • Flawless Onboarding: Manage the initial setup, platform configuration, and training • Strategic Account Management: Drive user engagement, monitor platform adoption metrics • Expansion & Retention: Identify upselling and cross-selling opportunities • Build the Playbook: Define, document, and iterate our US Onboarding and CS processes
🎯 Requirements
• Proven experience managing US B2B SaaS clients • Bilingual/Native English is an absolute must • Experience handling Enterprise accounts is highly valued • Must be willing to work US business hours (e.g., EST or PST depending on the portfolio)
🏖️ Benefits
• Flexible working arrangements • Professional development opportunities
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