Broker Assistant – Mortgage Sales Specialist

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Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Proactively contact prospective and existing clients to obtain outstanding loan documentation. • Follow up with borrowers via phone, email, and SMS to ensure applications continue progressing. • Build relationships with clients and guide them through the mortgage application process. • Confidently communicate with self-employed borrowers and clients with complex lending scenarios. • Monitor and manage active loan pipelines to identify and resolve bottlenecks. • Maintain regular communication with clients regarding application status and outstanding requirements. • Prepare and send professional, concise, and accurate client correspondence. • Update and maintain client records within Broker Engine and other brokerage systems. • Support brokers by ensuring files are complete and ready for submission. • Coordinate with lenders, brokers, and the credit team throughout the loan process.

🎯 Requirements

• Minimum 5 years of experience working within an Australian mortgage brokerage preferably in a sales focussed environment. • Strong experience using Broker Engine. • Proven experience in broker support, sales, mortgage processing, loan coordination, or client relationship management. • Excellent verbal and written English communication skills. • Strong phone presence with the ability to build rapport and influence outcomes. • Experience following up clients for documentation and progressing mortgage applications. • Ability to manage multiple active files and competing priorities. • High attention to detail while maintaining a strong customer service focus. • Ability to work independently with minimal supervision. • Must be able to write coherent and succinct emails to the clients in English