Travel Operations and Reservation Manager

Job not on LinkedIn

šŸ”„ 0 minutes ago

šŸ‡µšŸ‡­ Philippines – Remote

šŸ’µ $1.8k - $2.5k / month

ā³ Contract/Temporary

🟔 Mid-level

🟠 Senior

āš™ļø Operations

šŸ‘» Ghost score 0%

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Logo of Hunt St

Hunt St

1 - 10 employees

šŸŽÆ Recruiter

šŸ‘„ HR Tech

šŸ¤ B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

šŸ“‹ Description

• Respond to client enquiries and manage follow-ups through to conversion • Research hotels, courses, transfers and ground components, and source supplier rates • Build costed quotes and proposals using net rates, mark-up, single supplements and per-person twin-share pricing • Create and confirm bookings across hotels, golf clubs, transfers and suppliers • Communicate directly with suppliers by email and phone across multiple time zones • Amend live bookings and reissue documentation • Track deposit schedules, final payment deadlines, release dates and cancellation policies • Raise invoices and process and reconcile client payments and supplier invoices • Handle currency conversion and maintain accurate margins on every file • Manage golf, hotel and tour inventory through spreadsheets, including allotments, rooming lists and pax numbers • Maintain escorted tour schedules and current booking records • Assist with operational setup of future tours and departures • Prepare and maintain client itineraries in Travefy • Document processes and build reference SOPs • Help select, set up and populate a CRM and migrate existing client and booking records • Manage reservations across two brands • Work directly with the Managing Director to build operational redundancy and scale the operation

šŸŽÆ Requirements

• Philippines-based candidates • At least 4 years in travel consultancy, reservations, tour operations or a similar travel industry role • Excellent written and spoken English • Confidence to negotiate and follow up with suppliers directly • Highly tech-savvy, with strong numerical and spreadsheet skills • Comfortable with pricing, margins, currency conversion, room nights, occupancy and per-person rates • Exceptional attention to detail • Ability to manage multiple live files and departures simultaneously • Confident making and amending reservations with hotels, golf clubs and travel suppliers • Proactive and independent, with a solution-focused approach • Experience with Travefy, Expedia, Xero, Excel/Google Sheets, CRM platforms or GDS/travel reservation systems is highly desirable • Reliable internet and a professional remote working setup • Golf knowledge is a bonus

šŸ–ļø Benefits

• 100% remote work from home • Flexibility in how you manage your time as an independent contractor • Training on tee-time bookings can be provided • Real influence over how the operation is built as it scales

Apply Now

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