Account Manager – E-commerce

🔥 0 minutes ago

🇬🇷 Greece – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores • Plan, brief, monitor, and execute marketing campaigns focused on conversions and sales • Manage the client-agency relationship for assigned clients • Develop and execute marketing strategies involving email campaigns, SMS campaigns, pop-ups, and flows • Lead Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery • Monitor campaign performance and improve email marketing results • Manage client needs and expectations • Communicate client marketing needs to internal teams • Maintain regular client contact and lead client meetings • Collect and analyze consumer demographics, trends, campaign data, revenue, A/B testing results, and optimization measures • Set new client goals weekly and report regularly on campaign performance • Collaborate with the Service Department and cross-functional teams to meet client KPIs • Manage client satisfaction and implement client-churn prevention strategies • Troubleshoot client and campaign-performance issues • Identify opportunities to expand services and present upselling offers to clients • Discover industry best practices and report findings to Account Managers’ Leads, Head of Account Managers, and Service Director • Assist with internal service-related needs • Participate in Account Managers’ group calls and training sessions • Report directly to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of working experience in email marketing • Proven track record of success in a leadership role, especially leading creative teams • Experience managing client accounts and email marketing • Ability to work independently while maintaining work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical-thinking, and analytical skills • Growth- and results-driven mindset • Excellent interpersonal, verbal, written, communication, presentation, and leadership skills • Ability to learn and adapt quickly • Excellent time-management skills, focus, productivity, and efficiency • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Familiarity with email marketing, e-commerce, or Klaviyo is advantageous • Remote-work experience is advantageous • Availability and responsiveness Mondays to Fridays between 3–6 PM BCN time • Ability to consistently work 30–35 hours per week / approximately 140 hours per month • Stable internet connection, laptop or PC, and ability to attend virtual video conferences • Fluency in English • Openness to receiving and giving constructive feedback • Exclusivity agreement preventing similar work while working for Hustler Marketing

🏖️ Benefits

• Trial-and-adaptation period paid at full rate • Regular performance reviews every 9–12 months, with the first after 3–6 months • Role and workload re-evaluation after 6–12 months • Full-time commitment with fixed-rate monthly salary paid in USD • Contractor status after signing a non-disclosure agreement