Account Manager – E-commerce

🔥 0 minutes ago

🇷🇸 Serbia – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Hustler Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage assigned clients and their e-commerce stores • Plan, brief, monitor, and execute email, SMS, pop-up, and flow marketing campaigns • Manage client-agency relationships and maintain productive communication • Develop and execute marketing strategies aimed at driving conversions, sales, and client revenue • Lead Copywriters, Designers, and Account Managers’ Associates • Outline campaign calendars, delegate creative work, and oversee timely campaign delivery • Collect and analyze consumer and campaign data to identify trends and set weekly goals • Report on email campaign revenue, best-performing campaigns, A/B testing results, and optimization measures • Collaborate with cross-functional teams to respond to client requests and implement new services and products • Troubleshoot client satisfaction and campaign performance issues • Manage client expectations and help reduce client churn • Identify and present opportunities to expand services through targeted upselling campaigns • Research industry best practices and present findings to Account Managers’ Leads, Head of Account Managers, and Service Director • Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

🎯 Requirements

• At least 12 months of experience working in a digital marketing role • At least 6 months of experience in email marketing • Proven track record of success in a leadership role, especially leading creative teams • Ability to work independently without compromising work standards • High accountability, responsiveness, and ability to meet deadlines • Problem-solving, critical thinking, and analytical skills • Growth- and results-driven mindset; ability to handle constructive criticism • Excellent interpersonal, verbal, and written communication skills in English; fluency in English required • Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite • Familiarity with email marketing, e-commerce, or Klaviyo • Availability Mondays to Fridays, 3-6 PM BCN time • Ability to work 30-35 hours per week, approximately 140 hours per month • Stable internet connection and laptop or PC • Ability to attend virtual video conferences • Ability to learn and adapt quickly; strong time management, focus, productivity, and efficiency • Comfortable working in a remote environment

🏖️ Benefits

• Full-time commitment with the first two months paid at full rate during the trial-and-adaptation period • Regular performance reviews every 9-12 months, with the first after 3-6 months • Re-evaluation of the role and workload after 6-12 months