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Operations Manager

🔥 17 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Hustler Marketing's careers page, not through a job board

First seen by Remote Rocketship 17 hours ago

Still open on Hustler Marketing's site. Checked 4 minutes ago.

Logo of Hustler Marketing

Hustler Marketing

51 - 200 employees

🛍️ eCommerce

📣 Marketing

☁️ SaaS

eCommerce • Marketing • SaaS

Hustler Marketing is an award-winning email marketing agency specializing in driving brand growth for eCommerce businesses. They offer comprehensive services, including email marketing, SMS marketing, and User-Generated Content (UGC) ads, focusing on improving key metrics like Click-through Rates, Open Rates, and Customer Lifetime Value. The agency prides itself on a data-driven approach, strategic email list growth, and a commitment to delivering high ROI for over 350 brands. Hustler Marketing is recognized for their innovative strategies, particularly in retention marketing, and for their adaptability to different email marketing platforms. They emphasize personalized service by assigning account managers to a maximum of three clients, ensuring focused attention and tailored strategies. The agency also explores ad buying and conversion rate optimization, ensuring a holistic approach to marketing that integrates customer acquisition with retention.

📋 Description

• Manage and support day-to-day operations of assigned clients' Amazon Seller Central and Vendor Central accounts • Set up, monitor, and manage inventory across Amazon marketplaces • Analyze inventory levels, historical sales, and product performance to identify replenishment priorities, stockout risks, and excess inventory • Set up and coordinate shipments to Amazon warehouses • Support new product launches and promotional activities • Upload and update product content in Amazon Seller Central and Vendor Central • Monitor product and listing performance and investigate issues • Interact with Amazon Support to resolve operational problems • Create and maintain reports on sales performance, inventory levels, and business metrics • Analyze product performance across product lines, variations, and categories • Recommend strategic priorities and identify activities to deprioritize based on data • Investigate operational problems and develop practical solutions • Implement assigned tasks and recommendations in line with client objectives • Prepare clear explanations of findings, recommendations, and next steps for clients and internal teams • Participate in regular training, feedback, and professional development sessions • Contribute to client growth through improved operational execution and opportunity identification

🎯 Requirements

• Practical experience working with Amazon Seller Central or Vendor Central platforms • Understanding of Amazon's operational environment, including inventory management, product setup, shipments, promotions, and content uploads • Experience with Amazon-related tools such as Helium 10, Jungle Scout, or similar platforms • Strong spreadsheet skills and ability to analyze, organize, and interpret numerical data • Ability to calculate inventory requirements using sales performance, average daily sales, replenishment timelines, and desired stock coverage • Strong analytical, logical-thinking, problem-solving, and critical-thinking skills • Ability to identify patterns and opportunities across products, product lines, variations, and categories • Experience communicating with Amazon Support or handling operational issues within Seller Central or Vendor Central • Strong attention to detail, organization, process orientation, and accountability • Ability to create clear reports and communicate findings, recommendations, and next steps • Ability to take initiative, execute ideas, and follow through on responsibilities • Ability to work across different Amazon marketplaces and support multiple client brands • Genuine interest in Amazon, e-commerce, and digital marketing • Ability to adapt to changes in the Amazon platform and learn unfamiliar processes or tools • Strong collaboration and interpersonal skills • Willingness to receive feedback, participate in training, and continuously improve • Comfortable working remotely and collaborating with a distributed team • Excellent verbal and written communication skills in English • Ready to start as soon as possible • Fluency in additional European languages is a plus

🏖️ Benefits

• Opportunity to transition into a full-time position with a fixed-rate monthly salary following a successful probation period • Regular training, feedback sessions, and professional development opportunities • Contractor status after signing a non-disclosure agreement

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