Marketing Operations Administrator

🔥 42 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Plan, budget, and manage performance for marketing strategy and operations • Optimize processes, manage data, and support marketing technology and contracted workforce • Support the long-term vision and planning of Hyland's marketing technology ecosystem • Monitor marketing systems to identify issues and improvement opportunities across architectures, implementations, licensing, and processes • Support internal users in the daily use of marketing technologies • Act as a liaison for contracted employees working within the marketing operations and strategy team • Communicate with vendor representatives about ongoing issues and future needs • Collaborate with internal counterparts on cross-departmental technology efforts • Audit data in assigned systems and recommend process improvements • Administer department software licensing, including license inventory creation and removal • Manage project budgets when applicable • Develop and deliver presentations on technology strategies, system updates, and process improvements

🎯 Requirements

• Bachelor's degree in Information Technology, Marketing, or a related field, or an equivalent combination of education and experience sufficient to successfully perform the principal duties • Demonstrated experience in system administration, system implementation, and project management • Experience working with system data across marketing technology platforms • Strong facilitation and project management skills to manage competing priorities effectively • Good oral and written communication skills • Professional demeanor and ability to interact with discretion and tact • Ability to operate with integrity, professionalism, and forthrightness • Critical thinking and problem-solving skills • Conflict management, interpersonal, and negotiation skills • Ability to influence, motivate, and mobilize team members and business partners toward shared goals • Strong collaborative skills • Business and technology acumen • Ability to develop and deliver engaging, informative, and compelling presentations • Current knowledge of trends within the marketing technology landscape • Experience managing project budgets with fiscal responsibility and accountability • Experience administering software licensing needs, including license inventory creation and removal • Understanding of licensing models, vendor management practices, and cost optimization strategies • Flexibility to support up to 10% travel • Openness to working across distributed teams and time zones

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace and equal opportunity employment • Employee initiatives and giving campaigns aligned with employee-supported organizations