Senior Demand Operations Technology Administrator

🔥 13 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Serve as a senior administrator for Demand Ops marketing technologies, ensuring solutions align with platform best practices and internal governance standards • Partner with marketing and business stakeholders to identify, prioritize and deliver AI and automation opportunities that improve operational efficiency and business outcomes • Design, develop, implement and optimize end-to-end automated workflows across marketing operations, analytics and other business functions • Diagnose and resolve complex automation, data and integration issues across Marketo, 6sense, Qualified, Salesforce and Salesloft • Build Salesforce and platform reports to show trends, patterns and diagnostics • Design solutions that account for downstream impacts, reuse and long-term supportability • Proactively identify areas of success, risk and opportunity for improvement across existing implementations • Recommend improvements to scalability, technical debt and overall Demand Ops operations • Provide technical leadership and guidance to junior team members, reviewing work and mentoring on solution design and system thinking • Operate as a trusted extension of the internal Demand Ops team through established intake and prioritization processes

🎯 Requirements

• Bachelor's degree in Marketing, Information Systems, Business, Computer Science or a related field; or equivalent combination of education and experience • 4+ years of experience administering and supporting marketing technology platforms, marketing automation systems or demand generation operations • Hands-on experience with Marketo administration including campaign execution, lead lifecycle management, workflows and troubleshooting • Experience working with CRM and sales engagement platforms such as Salesforce and Salesloft • Experience diagnosing and resolving marketing data, lead flow, integration and automation issues • Working knowledge of 6sense, Qualified, Google Tag Manager and cookie compliance solutions • Experience creating reports, dashboards and data analyses to identify trends, diagnose issues and support business decisions • Strong understanding of automation concepts, system integrations, data governance and operational best practices • Demonstrated ability to independently manage complex assignments and recommend scalable solutions • Strong analytical, problem-solving, communication and stakeholder management skills • Ability to mentor and provide technical guidance to less experienced team members