
1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
🔥 0 minutes ago
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1001 - 5000 employees
🤝 B2B
☁️ SaaS
🏢 Enterprise
B2B • SaaS • Enterprise
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
• Shape how customers access, organize, and manage content across the Hyland Content Innovation Cloud platform • Influence content federation across multiple repositories • Design search and browse experiences that help customers surface and act on content with AI • Work with product and engineering teams to build alignment and translate ambiguity into clear direction • Make tradeoffs addressing user needs and total cost of ownership • Partner with researchers to translate user insights and customer needs into journey maps, stories, flows, concepts, and interactive prototypes • Create scalable patterns, workflows, and interaction models across teams, products, roles, and edge cases • Design AI-assisted experiences involving search, recommendations, and content understanding • Ensure transparency, control, and trust in AI-powered experiences • Drive accessibility as a first-class requirement and ensure WCAG 2.2 AA compliance • Partner with accessibility experts and engineering teams • Provide annotated design specifications and documentation detailing interaction behaviors and acceptance criteria
• 8+ years of product design experience delivering complex enterprise software with consumer-grade usability and polish • Strong examples of shipped work and measurable impact • Proven accessibility expertise, including delivery of products meeting WCAG 2.2 AA success criteria • Experience with responsive reflow considerations and collaboration with accessibility specialists • Design system fluency, including applying and extending component systems • Proficiency with Figma • Track record of producing interactive prototypes and clear specifications • Experience working within Agile product delivery teams • Strong product judgment and ability to navigate tradeoffs • Experience designing AI-enabled products or model-driven experiences • Understanding of transparency, control, safety, bias, and quality considerations • Deep expertise in Material Design 3 and/or Angular Material • Strong experience in responsive and adaptive layout design • Strong visual design, interaction design, and microcopy writing skills • Research-informed practice, translating qualitative and quantitative insights into product improvements • Strong judgment, prioritization, ownership, and ability to address ambiguous challenges
• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and giving campaigns aligned with organizations important to employees • Some travel to Cleveland or Europe may be required
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