CRM Manager

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🕒 May 26

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HyperGrowth Recruitment

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

🎯 Recruiter

🛍️ eCommerce

🤝 B2B

Recruitment • eCommerce • B2B

HyperGrowth Recruitment is a dedicated search firm specializing in the e-commerce and consumer goods sectors. They work closely with clients in a retained partnership model to attract high-performing talent tailored to their partners’ needs. With expertise in headhunting, they focus on understanding the intricacies of each business to deliver candidates from C-Suite to entry-level positions, ensuring a successful and effective recruitment process.

📋 Description

• Own the CRM calendar across campaigns, launches and trading moments • Build and optimise lifecycle flows across onboarding, winback, replenishment and retention • Manage and improve subscription communication through Recharge • Develop segmentation strategies to improve engagement and repeat purchase • Build high-performing Klaviyo campaigns and automated journeys • Improve customer communication across email and subscription touchpoints • Analyse campaign and flow performance to identify optimisation opportunities • Work closely with Growth and Creative teams on messaging, positioning and testing • Support broader retention and customer engagement initiatives • Ensure CRM supports wider commercial and growth objectives

🎯 Requirements

• Proven CRM experience within a DTC / eCommerce brand • Strong hands-on Klaviyo experience • Experience working with Recharge or subscription-focused brands • Strong understanding of email marketing best practice • Experience building and optimising lifecycle flows • Commercial understanding of retention, repeat purchase and LTV • Comfortable operating in a fast-paced founder-led environment • Strong attention to detail and execution quality • Able to balance creativity with data and performance

🏖️ Benefits

• £Rewarding salary + quarterly bonus • Fully remote role (UK-based) with paid travel to London for shoots/events • 25 days holiday (excluding bank holidays) + 1 additional day for each year of service • Free ongoing subscription to Epetōme products • Friends and family discount scheme • Monthly team meet-ups and access to co-working spaces worldwide • Enhanced maternity leave policy • Life insurance policy • High-growth environment with real progression opportunities