IT Support

🕒 April 13

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Hyremote

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

Hyremote is a remote staffing agency that specializes in curating expert offshore teams to help businesses optimize their workforce and enhance productivity. By focusing on skill fit and carefully vetted candidates, Hyremote provides clients with dedicated and qualified employees at a fraction of the cost. With a commitment to sustaining support, growth, and satisfied employees, Hyremote aims to improve the staffing experience and help businesses thrive in a competitive environment.

📋 Description

• Begin with data entry responsibilities by copying and entering information into the company’s internal systems—accuracy and attention to detail are key. • Assist with basic IT tasks such as user management, password resets, and printer troubleshooting to support day-to-day client needs. • Manage incoming helpdesk tickets through voice and chat support, offering first-level troubleshooting and escalating as needed. • Utilize systems like Active Directory and Office 365 for user access updates, permissions, and account support. • Work closely with the FAST Team and tech leadership to build skills and gradually transition into more technical responsibilities over time.

🎯 Requirements

• Foundational IT Knowledge: Coursework or certifications (e.g., CompTIA A+, IT fundamentals) that show readiness for a career in tech. • Eager to Learn: You’re looking for your entry point into the tech world and want to grow into a full support role. • Detail-Oriented: Especially important in the initial data entry phase where precision and consistency are essential. • Tech-Savvy: Comfortable using systems like Active Directory, Microsoft 365, and learning new tools. • Communicative: Able to interact clearly and efficiently via phone and chat with internal teams and clients. • Experience: General work experience is required.

🏖️ Benefits

• Enjoy preset salary growth and weekly salary payments. • 100% work-from-home flexibility.