iCareManager
51 - 200 employees
Founded 2011
☁️ SaaS
🤝 B2B
📋 Compliance
SaaS • B2B • Compliance
iCareManager is a cloud-based, all-in-one Electronic Health Record (EHR) and care-management platform built for human services and long-term care providers. It consolidates clinical and administrative workflows—such as eMAR, ePrescribing, medication management, person-centered care plans (PCP/ISP), incident reporting, staff training, time & attendance, billing, and integrations—into one configurable system tailored for IDD providers, assisted living, residential programs, case management agencies, and correctional health. The platform emphasizes security and compliance (SOC 2 Type II, HIPAA), offers mobile access and integrations via open APIs, and includes AI-powered analytics to reduce errors and optimize care delivery.
Director of System Implementations
Job not on LinkedIn
🕒 April 8
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iCareManager
51 - 200 employees
Founded 2011
☁️ SaaS
🤝 B2B
📋 Compliance
SaaS • B2B • Compliance
iCareManager is a cloud-based, all-in-one Electronic Health Record (EHR) and care-management platform built for human services and long-term care providers. It consolidates clinical and administrative workflows—such as eMAR, ePrescribing, medication management, person-centered care plans (PCP/ISP), incident reporting, staff training, time & attendance, billing, and integrations—into one configurable system tailored for IDD providers, assisted living, residential programs, case management agencies, and correctional health. The platform emphasizes security and compliance (SOC 2 Type II, HIPAA), offers mobile access and integrations via open APIs, and includes AI-powered analytics to reduce errors and optimize care delivery.
📋 Description
• Manage, coach, and grow a team of Implementation Specialists focused on delivering exceptional client onboarding experiences • Build a culture of accountability, empathy, and continuous improvement • Oversee all active implementations, ensuring projects are delivered on time, on scope, and to quality standards • Use tools like Asana and Jira to manage workloads, surface risks early, and keep stakeholders aligned • Serve as the escalation point for complex technical and organizational challenges • Build strong relationships with new clients from day one, setting clear expectations and maintaining trust throughout the process • Identify gaps and inefficiencies in the implementation process and lead initiatives to close them
🎯 Requirements
• 4+ years in a healthcare or human services technology environment, with direct involvement in software implementations or system deployments • 4+ years leading teams, with demonstrated ability to develop talent and manage performance in a remote setting • Hands-on experience with EHR, care management, or human services platforms strongly preferred • Familiarity with IDD, ALF, or behavioral health provider workflows — and awareness of Medicaid billing requirements, state-level billing variations, and EVV compliance across multiple states — is a significant plus
🏖️ Benefits
• Medical insurance • 401(k) Retirement Plan • Paid Vacation and PTO • Performance-Based Bonus Opportunities • Opportunities for Professional Development and Career Growth
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