Field Support Representative

🕒 April 11

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IDEXX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 Seed Round on 1984-01

Healthcare Insurance • Biotechnology

IDEXX is a global leader in pet healthcare innovation. It provides a wide range of diagnostic and software products and services aimed at creating clarity and improving pet healthcare. IDEXX offers services such as reference laboratories, in-house analyzers, SNAP tests, and veterinary software to support veterinarians in diagnosing and treating small animals, livestock, and equines. They also specialize in water testing solutions, which help ensure the safety and quality of various water types. IDEXX is known for its contributions to the veterinary field, enabling professionals to make informed decisions through cutting-edge technology and advanced insights.

📋 Description

• Work closely with Field Sales Representatives and Customer Support • Install and train staff in clinics on IDEXX Diagnostic Imaging Systems • Assist with critical customer need visits • Provide onsite technical support for equipment issues • Manage schedule based on customer needs • Build relationships with customers and peers • Utilize various programs to strategize customer visits

🎯 Requirements

• Minimum of three (3) years veterinary clinic experience • Training and/or leadership background strongly preferred • Effective communication and collaboration skills • Ability to build strong customer and peer partnerships • Ability to plan and prioritize work in a dynamic environment • Effective listening skills • Comfortable with technology such as computers, tablets, and Smartphones • Computer networking experience is a plus

🏖️ Benefits

• Health / Dental / Vision Benefits • Opportunity for annual cash bonus • On the job training and career advancement opportunities • Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, foundation donation matching, and much more