Field Service Engineer, East Paris

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Illumina

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

🧬 Biotechnology

⚕️ Healthcare Insurance

🔬 Science

💰 $750M Post-IPO Debt on 2023-01

Biotechnology • Healthcare Insurance • Science

Illumina is a leading company in the genomics field, providing innovative technologies for the analysis of genetic variation and function. They offer a wide range of products and services, including sequencing platforms, microarray technology, library preparation kits, bioinformatics software, and comprehensive genomic solutions. Illumina's next-generation sequencing platforms are used for various research and clinical applications, such as cancer research, reproductive health, and genetic disease detection. The company is dedicated to improving human health by enabling researchers and clinicians to accelerate their genomic discoveries and applications, ultimately impacting precision medicine and life sciences globally.

📋 Description

• Responsible for the installation and maintenance of Illumina instruments onsite within customer labs. • Interface between the field organization and internal support structure by providing timely onsite technical assistance. • Demonstrates technical competence while installing, upgrading, repairing and maintaining instrument systems. • Ensure proper inventory levels of service parts to promote first time fix. • Work in conjunction with sales and marketing staff to coordinate new system placements and develop leads. • Establish and maintain strong relationships with key customers and the existing customer base.

🎯 Requirements

• BSc/MSc within a relevant engineering field or some hands on engineering experience within industry • Ability to troubleshoot electromechanical, optical, robotic and electronic systems • Strong communication skills • Working familiarity with genomics, sequencing applications, laboratory environments or related biomedical technologies is advantageous • Excellent verbal and written communication skills • Experience working with complex machinery within the healthcare sector strongly preferred • Fluency in both French and English language

🏖️ Benefits

• flexible time off • private medical insurance • compassion and care time off • leisure travel insurance • pension • employee stock purchasing program • volunteer time off • much more!