Senior Account Manager – Northeast

🕒 February 11

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iManage

501 - 1000 employees

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 Venture Round on 1998-01

SaaS • Enterprise • Artificial Intelligence

iManage is a leading provider of a knowledge work platform that enhances productivity, collaboration, and security for organizations worldwide. Their platform features document and email management, security and governance, risk and compliance, legal transaction management, and AI-powered services to activate knowledge within business content and communications. iManage's partnership with Microsoft further strengthens their offerings, and their cloud-native platform ensures secure and reliable operations. Serving industries like law firms, financial services, and other knowledge-driven sectors, iManage focuses on unlocking the full potential of organizational knowledge.

📋 Description

• Owning and executing strategic account plans across a defined portfolio of mid-market law firms • Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts • Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution • Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders • Partnering closely with Customer Success, Professional Services, Product, and Marketing • Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce • Staying ahead of legal industry trends and competitive landscape shifts

🎯 Requirements

• 8-12+ years of experience in account management, strategic partnerships, or revenue ownership within B2B SaaS (Legal Tech strongly preferred) • Demonstrated success growing existing accounts through consultative selling, executive alignment, and proactive opportunity development • Experience selling into or supporting law firms and legal technology environments • Strong commercial acumen with experience managing quota tied to both expansion revenue and bookings • Ability to navigate complex stakeholder environments across IT, Operations, and Firm Leadership • Experience forecasting and managing pipeline within Salesforce or similar CRM platforms • A strategic mindset paired with operational discipline and strong cross-functional collaboration skills • Bachelor’s degree or equivalent experience

🏖️ Benefits

• Comprehensive Health/Vision/Dental/Life Insurance • 401k Retirement Savings Plan with a company match up to 4% • Annual performance-based bonus • 20 weeks 100% paid for primary leave • 10 weeks 100% paid for secondary leave • Flexible time off policy • Multiple company wellness days each year • Access to RethinkCare, a global behavioral health platform

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