Impact BPO
51 - 200 employees
Founded 2004
🏥 Healthcare
⚖️ Legal
📦 Logistics
Healthcare • Legal • Logistics
Impact BPO is a Honduras-based nearshore business process outsourcing firm that provides tailored back-office, customer support, data entry, and compliance services to companies across industries such as healthcare, legal, finance, retail, and technology. The company offers scalable, bilingual (English/Spanish) teams, dedicated quality assurance, secure data-handling practices, and a consultative onboarding approach to integrate with clients’ existing operations. Impact BPO emphasizes cost-effective solutions (claiming up to 80% savings vs. in-house), a nearshore time-zone advantage for North American clients, and sustainability through solar-powered operations.
Logistics Administrative Assistant
Job not on LinkedIn
🔥 1 hour ago
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Impact BPO
51 - 200 employees
Founded 2004
🏥 Healthcare
⚖️ Legal
📦 Logistics
Healthcare • Legal • Logistics
Impact BPO is a Honduras-based nearshore business process outsourcing firm that provides tailored back-office, customer support, data entry, and compliance services to companies across industries such as healthcare, legal, finance, retail, and technology. The company offers scalable, bilingual (English/Spanish) teams, dedicated quality assurance, secure data-handling practices, and a consultative onboarding approach to integrate with clients’ existing operations. Impact BPO emphasizes cost-effective solutions (claiming up to 80% savings vs. in-house), a nearshore time-zone advantage for North American clients, and sustainability through solar-powered operations.
📋 Description
• Support general operations, administrative tasks, and reporting • Manage and track purchase orders, documentation, and SOPs • Monitor ecommerce orders and resolve delivery or customer issues • Handle customer inquiries related to orders, returns, and refunds • Coordinate with couriers and 3PLs to ensure smooth operations • Oversee domestic and international shipments and logistics processes • Prepare and review shipping and customs documentation • Support customs processes, warehouse coordination, and inventory issues • Assist with supplier coordination, production timelines, and procurement
🎯 Requirements
• 1–3 years of experience in ecommerce, logistics, or shipping operations • Experience in domestic and/or international shipping • Customer service experience required • Customs experience preferred • Strong organizational and multitasking skills • Ability to work independently and take ownership of responsibilities • Strong communication skills to coordinate with internal teams and external partners
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