Salesforce Marketing Cloud Application Specialist

🕒 May 12

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Inetum

Inetum

10,000+ employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

💰 Post-IPO Equity on 2007-03

B2B • Enterprise • SaaS

Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.

📋 Description

• Manage incidents, problems, business support, development, enhancements and configurations for the client's Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions. • Ensure monitoring, integrity and availability of systems that support operations. • Ensure adherence to ITIL best practices in incident and problem management. • Implement, manage and maintain provisioning, configuration and automation processes. • Analyze application issues. • Develop fixes and evolutions (corrective and evolutionary maintenance).

🎯 Requirements

• Minimum of 2 to 3 years proven experience in 1st and 2nd line application support roles, customer-oriented, in Salesforce Marketing Cloud. • Marketing Cloud Email Specialist or Marketing Cloud Consultant certification (preferred). • Knowledge of Salesforce Data 360 (Data Cloud). • Certified Data 360 (Data Cloud) Consultant certification (preferred).

🏖️ Benefits

• Flexible remote work

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