infinit.cx
51 - 200 employees
Founded 1982
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
B2B • Artificial Intelligence • Enterprise
infinit. cx is a customer experience (CX) consulting and service company that helps organizations analyze, design, implement, and support end-to-end customer service and CX programs. They provide advisory services (Futurelab), CX strategy and operating model design, implementation of contact-center and AI-augmented solutions (including agentic AI and GenAI assessments), training through their i-CEM institute, and run events and conferences to share best practices. infinit. cx partners with vendors like Genesys, Sprinklr, Parloa, and Cognigy to deliver technology-enabled CX solutions.
Pre-Sales Consultant – m/f/d
Job not on LinkedIn
🕒 March 17
🗣️🇩🇪 German Required
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infinit.cx
51 - 200 employees
Founded 1982
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
B2B • Artificial Intelligence • Enterprise
infinit. cx is a customer experience (CX) consulting and service company that helps organizations analyze, design, implement, and support end-to-end customer service and CX programs. They provide advisory services (Futurelab), CX strategy and operating model design, implementation of contact-center and AI-augmented solutions (including agentic AI and GenAI assessments), training through their i-CEM institute, and run events and conferences to share best practices. infinit. cx partners with vendors like Genesys, Sprinklr, Parloa, and Cognigy to deliver technology-enabled CX solutions.
📋 Description
• Planning and leading consulting projects • Developing new solution concepts for customers • Advising IT organizations on Contact Center, Voice, Cloud and chatbots • Supporting customer projects from conception through to implementation
🎯 Requirements
• Successfully completed degree (or comparable qualification) • Professional experience in consulting and project management • Expert knowledge in Voice and Contact Center technologies as well as software development and cloud topics • Ability to explain complex subjects clearly • Confident, self-assured presence with customers and at management level • Excellent communication and presentation skills in German and English
🏖️ Benefits
• Thorough onboarding, training and qualifications to support your professional development • Flexible arrangements to support your work–life balance • 30 days of annual leave
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