infinit.cx
51 - 200 employees
Founded 1982
đ¤ B2B
đ¤ Artificial Intelligence
đ˘ Enterprise
B2B ⢠Artificial Intelligence ⢠Enterprise
infinit. cx is a customer experience (CX) consulting and service company that helps organizations analyze, design, implement, and support end-to-end customer service and CX programs. They provide advisory services (Futurelab), CX strategy and operating model design, implementation of contact-center and AI-augmented solutions (including agentic AI and GenAI assessments), training through their i-CEM institute, and run events and conferences to share best practices. infinit. cx partners with vendors like Genesys, Sprinklr, Parloa, and Cognigy to deliver technology-enabled CX solutions.
Pre-Sales Consultant
Job not on LinkedIn
đ March 23
đŁď¸đŠđŞ German Required
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infinit.cx
51 - 200 employees
Founded 1982
đ¤ B2B
đ¤ Artificial Intelligence
đ˘ Enterprise
B2B ⢠Artificial Intelligence ⢠Enterprise
infinit. cx is a customer experience (CX) consulting and service company that helps organizations analyze, design, implement, and support end-to-end customer service and CX programs. They provide advisory services (Futurelab), CX strategy and operating model design, implementation of contact-center and AI-augmented solutions (including agentic AI and GenAI assessments), training through their i-CEM institute, and run events and conferences to share best practices. infinit. cx partners with vendors like Genesys, Sprinklr, Parloa, and Cognigy to deliver technology-enabled CX solutions.
đ Description
⢠Planning and leading consulting projects ⢠Developing new solution concepts for clients ⢠Advising IT organizations and business units on contact center, cloud, and chatbots ⢠Supporting client projects from conception through implementation
đŻ Requirements
⢠A completed degree (or equivalent qualification) ⢠Professional experience in consulting and project management ⢠Expert knowledge in voice and contact center technologies as well as software development and cloud topics ⢠Ability to present complex topics clearly ⢠Excellent communication and presentation skills in German and English
đď¸ Benefits
⢠Comprehensive onboarding, training, and qualifications for your personal development ⢠Flexible working hours and remote work options ⢠30 days annual leave
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