Client Success Manager

🔥 0 minutes ago

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Infotree Global Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Infotree Global Solutions is a staffing and workforce management company that aims to meet the career needs of individuals while ensuring client satisfaction through its resources. It is heavily focused on recruitment and consultant care, providing opportunities across various industries such as automotive, engineering, IT, finance, and banking. Founded in 2002, Infotree Global Solutions operates globally, with more than 5,000 coworkers and 400 recruiters in 150 countries. The company is committed to delivering quality placements that lead to lifelong careers, supported by a dedicated team of recruiters and consultant care representatives.

📋 Description

• Act as the primary account manager for enterprise clients to help them achieve their operational goals • Deliver end-to-end client onboarding, platform training, and ongoing user support • Provide technical troubleshooting and resolve operational platform issues • Monitor client adoption metrics and account health to identify expansion opportunities and mitigate churn risks • Manage contract renewal processes and account growth within client organizations • Collaborate with cross-functional global teams to share client feedback and support product development • Provide functional guidance and mentorship to junior Client Success team members

🎯 Requirements

• At least 4 years of experience in Customer Success or Account Management within the B2B software sector • Technical understanding of enterprise software ecosystems within large multinational corporations • Experience conducting client onboarding, system demonstrations, and user training • Ability to work effectively with global teams and clients across multiple time zones • Structured approach to account management, task prioritization, and problem resolution

🏖️ Benefits

• Work within an international team environment alongside global enterprise clients • Exposure to modern AI-driven software platforms and corporate tech ecosystems • Professional development opportunities and clear paths for skill expansion • Competitive compensation aligned with experience and a standard benefit package