VIP CRM Lead

🔥 8 minutes ago

🌐 Poland, Cyprus – Remote

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⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 11%

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Logo of RISK

RISK

1001 - 5000 employees

🎯 Recruiter

Recruitment

RISK is a company whose website content indicates a careers site and recruitment portal. The site provides cookie management and privacy information, job listings, and an employee login; the careers platform appears to be powered by Teamtailor. The visible content focuses on hiring and candidate/employee access rather than specific products or industry verticals.

📋 Description

• Develop and implement the VIP CRM strategy at the brand level • Build and execute a VIP communications coverage plan across key segments and customer scenarios • Oversee and develop CRM journeys across all regions • Track CRM communication effectiveness and customer scenario performance • Analyze key metrics with analysts and align results across regions • Identify underperforming journeys and initiate changes to improve effectiveness • Ensure a unified approach to VIP CRM processes and standards across regions • Share successful cases and best practices between regional teams • Source, analyze, and implement best market solutions and practices in VIP CRM • Test and scale effective CRM mechanics across regions • Coordinate with VIP Operations, Analytics, Product, and other teams to deliver CRM initiatives

🎯 Requirements

• Experience or qualifications for VIP CRM leadership are not explicitly stated in the posting

🏖️ Benefits

• Children Allowance • Mental Health Support • Sport Activities • Language Courses • Automotive Services • Veterinary Services • Home Office Setup Assistance • Dental Services • Books and Stationery • Training Compensation • Massage

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