Senior Infrastructure Analyst, ePROC

🕒 April 16

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INFOX Tecnologia da Informação

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1986

🏛️ Government

🏢 Enterprise

🤝 B2B

Government • Enterprise • B2B

INFOX Tecnologia da Informação is a technology company specializing in delivering digital transformation solutions for the Judiciary and other legal/government institutions. It provides software and services designed to optimize judicial processes, improve efficiency, accessibility, and security across the judicial ecosystem. The company focuses on enterprise-grade, specialized IT solutions for public sector clients and organizations involved in legal administration.

📋 Description

• Reliability and Availability: Design, implement, and maintain highly reliable and available systems and infrastructure, defining and monitoring Service Level Objectives (SLOs) and Service Level Indicators (SLIs); • Incident Management: Actively participate in incident resolution, conduct root cause analyses (post-mortems), and implement corrective and preventive actions; • Automation: Develop and implement automation solutions for repetitive operational tasks such as infrastructure provisioning, deployments, testing, and monitoring; • Monitoring and Observability: Implement and maintain comprehensive monitoring and observability tools to identify performance issues, bottlenecks, and trends, ensuring visibility into system health; • Capacity Management: Monitor system and infrastructure capacity, planning and implementing scalability strategies to ensure adequate performance under varying workloads; • Performance Optimization: Identify and implement performance optimizations in applications and infrastructure, aiming for maximum efficiency and the best user experience; • Infrastructure as Code (IaC): Use IaC tools (e.g., ArgoCD, Terraform, CloudFormation, Ansible) to provision and manage infrastructure in an automated and versioned manner; • SRE Culture: Promote and disseminate SRE principles and practices within the team and organization; • Collaboration: Work closely with development, operations, and security teams to ensure continuous and reliable delivery of software and services; • Documentation: Create and maintain clear and concise documentation on infrastructure architecture, processes, and procedures; • Security: Implement and maintain security practices in the infrastructure, following company policies and industry best practices; • Continuous Improvement: Continuously seek new technologies and approaches to improve infrastructure reliability, efficiency, and security.

🎯 Requirements

• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field. • Proven experience in IT operations roles. • Experience in mission-critical, high-availability environments. • Strong knowledge of the PHP ecosystem, with emphasis on configuration, tuning, and troubleshooting of application servers (PHP-FPM, Nginx/Apache) and code performance analysis. • Strong knowledge of Linux operating systems. • Strong knowledge of MySQL database configuration, tuning, and troubleshooting. • Advanced proficiency with cloud platforms (OCI, AWS, or GCP). • Solid experience with container orchestration on Kubernetes and cluster management using Rancher and/or OpenShift. • Experience with monitoring and observability tools (Prometheus, Grafana, Zabbix, ELK Stack, etc.). • Expertise in infrastructure automation tools (IaC). • Advanced knowledge of networking concepts and communication protocols (TCP/IP, DNS, HTTP, Site-to-Site VPN, Direct Connect/FastConnect, WAF (Web Application Firewall), and Layer 7 load balancing). • Hands-on experience with DevOps practices and agile methodologies. • Nice to have: cloud platform certifications (AWS Certified DevOps Engineer, Oracle OCI, Azure DevOps Engineer Expert, GCP Cloud DevOps Engineer). • Advanced English for diagnostics and troubleshooting (considered a plus). • Knowledge of the legal sector or experience with solutions for the judiciary.

🏖️ Benefits

• Meal allowance or meal voucher. • Group Bradesco Health Plan to support you and your family's well-being. • Dental plan to keep you smiling. • Group life insurance (Bradesco). • Transportation voucher for days in the office. • Partnership with SESC.