Associate Global Quality Documentation

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ingredion Incorporated

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Ingredion Incorporated is a leading global ingredient solutions provider headquartered in the suburbs of Chicago. Serving customers in over 120 countries, the company specializes in transforming grains, fruits, vegetables, and other plant-based materials into value-added ingredient solutions for various markets, including food, beverage, animal nutrition, and industrial sectors. With around 12,000 employees, Ingredion harnesses the potential of people, nature, and technology to enhance life, operating numerous innovation centers worldwide to co-create with customers and meet their ingredient needs.

📋 Description

• Complete a high volume of incoming customer requests daily • Respond to requests for standard documents, questionnaires, customer specifications, and quality agreements • Work collaboratively with regulatory, manufacturing, quality, legal, and customer support groups to complete customer questionnaires • Provide customer letters in response to standard inquiries • Coordinate and oversee responses to non-standard inquiries and requests • Develop and maintain a deep understanding of products and manufacturing sites • Support generation of needed documentation by working with appropriate internal and external quality parties • Collaborate with Quality team members to maintain and continuously improve systems and databases • Organize and maintain quality documentation and standard letters and track responses to customer inquiries • Work as part of a team to ensure the customer documentation response process functions efficiently • Work with Sales to ensure requests are complete and prioritized as needed

🎯 Requirements

• Bachelor’s or associate degree or equivalent experience in quality, operations or regulatory • Prior quality, regulatory or food industry experience favorable • Basic knowledge of starches, hydrocolloids, or food ingredient experience preferred • Excellent time management skills; ability to handle multiple requests/assignments at a time and complete assigned requests accurately and on a timely basis • Excellent computer skills; proficient in Microsoft Outlook, Word, Excel, PowerPoint, graphics, and database software • Excellent listening and communication skills • Strong attention to detail and excellent organization skills • Strong verbal and written communication skills