Virtual Sales Representative

November 5

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Inizio Engage

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Healthcare Insurance • SaaS

Inizio Engage is a company that partners with clients in healthcare and beyond to drive strategic, commercial, and creative engagement solutions. Leveraging advanced analytics, unique methodologies, and a team of over 5,000 experts worldwide, Inizio Engage focuses on optimizing decision-making, enhancing patient solutions, and promoting healthcare professionals. The company designs experiences that inspire lasting change, enrich cultures, and enhance business performance. They specialize in areas like medical affairs, patient solutions, and omnichannel commercial engagement, aiming to improve health decisions and treatment outcomes globally.

5001 - 10000 employees

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• Develop a sound understanding of the relevant product and disease area to facilitate detailed discussions with medical professionals. • Facilitate account management skills (account planning, field resource coordination; close, support customer education and promotion needs, reporting). • Demonstrate effectiveness working independently and in team environments. • Establish phone presence; commanding & disarming, ability to create rapport, network, build, and maintain productive business relationships. • Demonstrate clinical and technical skills. • Adhere to new therapeutic areas and channels of business and adapt to organizational change. • Leverage and use customer networks, resources and tools via phone/web to expand connectivity, reach and interest across stakeholders. • Identify, prioritize and drive opportunities to create access, policy, programs and processes that drive product demand. • Engage targeted healthcare professionals in in-depth informational/promotional communications in accordance with policies and procedures set by the client. • Verify and complete required data entry including details of the target’s responses, notes and any follow through actions in accordance with policies and procedures set by the client. • Profile and manage targeted list of healthcare professionals and provide value-added benefits to grow product volume. • Maintain call productivity and metrics, which are required by Inizio Engage and the client. • Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives. • Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with a “call plan” objective. • Maintain the required product expertise including competitive product knowledge. • Demonstrate thorough knowledge of the Client’s products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology. • Successfully complete the Client’s product training (self-study, testing, field work and classroom training at the Client’s site or electronically) and meet training expectations set by the Client in order to proceed to servicing the Client’s customers within the parameters of the program. • Effectively and timely communicate with the Virtual Sales Manager, Field Regional Sales Manager, and Field counterparts (as appropriate) on project’s progress. • Execute sales strategies in compliance with Federal Healthcare Program requirements, FDA’s promotional regulations, and Client policy.

🎯 Requirements

• Bachelor’s degree or equivalent experience • 2+ year of pharmaceutical or B2B sales experience • Eye care experience preferred • Previous virtual/contact center sales experience required • Strong technical acumen • Strong work ethic, ability to build rapport quickly • Positive attitude, adaptable to new situations • Is open to and actively solicits feedback on performance and skill development.

🏖️ Benefits

• Competitive compensation • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions • Employee discounts & exclusive promotions • Recognition programs, contests, and company-wide awards • Exceptional, collaborative culture • Best Places to Work in BioPharma (2022, 2023, & 2024) • Certified Great Place to Work (2022, 2023, 2025)