RevOps Manager

🕒 May 23

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Logo of INNERGY

INNERGY

51 - 200 employees

Founded 2015

☁️ SaaS

🤝 B2B

💰 $44M Private Equity Round - Innergy on 2024-07

SaaS • B2B

<INNERGY> is a cloud-based SaaS platform providing integrated ERP and 3D CAD/CAM software tailored to custom woodworking and architectural millwork businesses. The software covers estimating, job costing, production scheduling, collaboration from design through installation, benchmarking, and education to help shops manage margins, increase throughput, and scale operations. INNERGY emphasizes industry-specific workflows and implementation support for B2B customers in the custom woodworking sector.

📋 Description

• The Revenue Operations Manager owns the systems, data, and processes that connect Sales, Marketing, Customer Success, and Finance. • Build the RevOps roadmap and run the initiatives that move strategy forward, from OKR design to investment recommendations. • Own revenue forecasting across new business, renewals, and expansion. Leadership should never wonder whether the pipeline is real. • Build the models behind unit economics, LTV:CAC, payback periods, and the ROI of every GTM bet we make. • Track ARR, MRR, churn, net revenue retention (NRR), and expansion revenue. • Surface trends and anomalies before anyone asks. • Build the customer health scoring framework that flags risk and expansion opportunities early. • Define and track the onboarding metrics that matter: time-to-value, completion rates, early adoption signals. • Run the renewal operations calendar. CS shouldn't have to wonder who's at risk or what to do about it. • Own the HubSpot instance: pipeline configuration, custom properties, workflow automation, data governance. • Manage the integrations to SaaSgrid, ZoomInfo, BI tools, and finance systems so we operate on one source of truth. • Keep refining the instance to cut rep friction, raise data quality, and reflect how customers actually move through the journey.

🎯 Requirements

• 5 to 8+ years in Revenue Operations, Sales Operations, or Finance inside a SaaS B2B company. • Real fluency in financial operations: ARR/MRR reporting, churn analysis, renewal forecasting, unit economics modeling. • Hands-on customer success ops experience: health scoring, onboarding metrics, renewal workflows, playbook execution. • Deep HubSpot expertise across pipeline configuration, custom objects, workflow automation, reporting, and integrations. HubSpot certifications are a strong plus. • Strong analytical and modeling chops. Advanced Excel or Google Sheets is the floor. SQL is preferred. BI tool experience (Tableau, Looker, or equivalent) is strongly preferred. • Experience with SaaSgrid or a comparable subscription management and revenue intelligence platform. • A track record of partnering closely with Sales, Marketing, CS, Product, and Finance leadership.

🏖️ Benefits

• Accessibility & Work Environment: INNERGY is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. • Employee wellbeing, flexibility, and a safe, supportive work environment across all regions. • Equal Opportunity Employer: INNERGY is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment.

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