INNERGY
SaaS • Enterprise • Education
INNERGY is a company dedicated to providing comprehensive software solutions specifically for the custom woodworking industry. Their offerings include design, enterprise resource planning (ERP), and educational services tailored to the needs of woodworking businesses. The company focuses on delivering a fast, collaborative, and cloud-based 3D CAD/CAM software that enhances workflow visibility and efficiency from estimation to installation. INNERGY aims to maximize profitability for clients by offering tools that enable better management of costs and margins. Additionally, they provide continuing education for business owners, supporting innovative business management strategies and the use of data to optimize operations.
Account Manager
Job not on LinkedIn
November 23
INNERGY
SaaS • Enterprise • Education
INNERGY is a company dedicated to providing comprehensive software solutions specifically for the custom woodworking industry. Their offerings include design, enterprise resource planning (ERP), and educational services tailored to the needs of woodworking businesses. The company focuses on delivering a fast, collaborative, and cloud-based 3D CAD/CAM software that enhances workflow visibility and efficiency from estimation to installation. INNERGY aims to maximize profitability for clients by offering tools that enable better management of costs and margins. Additionally, they provide continuing education for business owners, supporting innovative business management strategies and the use of data to optimize operations.
📋 Description
• Proactively manage a portfolio of accounts across INNERGY ERP and Microvellum Toolbox • Drive upsell opportunities by expanding licenses, modules, and features • Identify and execute cross-sell opportunities by introducing INNERGY ERP into Toolbox accounts, and Toolbox into INNERGY ERP accounts • Promote new offerings such as Payroll, Analytics, or add-on services • Own the full cycle of renewals and contract modifications, including license adjustments, scope changes, and pricing updates • Partner with Finance and Legal to ensure contracts are accurate and compliant • Work closely with Customer Success Managers to monitor account health, address risk indicators, and proactively prevent churn • Support churn management processes when necessary, including communication, contract reconciliation, and exit planning • Maintain detailed records of account activity, renewal timelines, and pipeline progress in the CRM (e.g., Hubspot) • Provide regular reporting on quota attainment, pipeline velocity, and at-risk accounts to sales leadership
🎯 Requirements
• 3+ years of experience in account management, sales, or customer success within SaaS, ERP, or CAD/CAM industries • Strong understanding of the manufacturing, woodworking, or millwork industry is a plus • Proven success meeting or exceeding quotas through upselling and cross-selling • Experience with contract negotiations, renewals, and license model management • Familiarity with CRM systems and forecasting tools (Hubspot, Dynamics, Salesforce, etc.) • Strong collaboration and communication skills to work effectively across sales, support, product, and success teams • Comfort discussing technical workflows and solutions with customer stakeholders in operations or production
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Bonus eligibility based on performance
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