Receptionist, Front Desk Virtual Assistant

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Inside Out Group

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Media • Construction • Aerospace

Inside Out Group is a specialized video production company that offers high-end filming services, including time lapse filming, drone filming, photography, and animation. With over 15 years of experience, they cater to diverse sectors such as rail, construction, and infrastructure, providing innovative solutions for challenging projects. Their team is known for its technical expertise and creative approach, ensuring quality media that effectively showcases their clients' projects.

11 - 50 employees

Founded 1991

📱 Media

🚀 Aerospace

📋 Description

• Promptly and professionally answer all inbound patient calls, addressing inquiries, and providing necessary information. • Serve as the virtual front-desk for the practice, maintaining a friendly and highly professional phone presence. • Efficiently schedule, confirm, and manage patient appointments using our system. • Handle all new patient inquiries, guiding them through the initial process with warmth and clarity. • Support daily communication and essential administrative tasks to ensure the smooth operation of patient communications. • Ensure consistent, reliable phone coverage and provide a consistently high-quality, positive patient experience on every interaction.

🎯 Requirements

• Must have a Neutral/British-style Accent for brand alignment and patient comfort. • Strong background in Reception and/or Customer Service. • Proven experience in Phone Handling and Appointment Scheduling. • High standard of Professional Communication and extensive Patient-Facing Experience. • Must operate from a stable location with Verified Internet Reliability (for consistent, uninterrupted service). • Must have an elegant and highly professional demeanor suitable for a Beverly Hills office dealing with high profile clientele. • Must treat patients with softness and a lot of human touch to make them feel comfortable and engaged. • Must be emotionally stable and comfortable working within a high-stakes medical/aesthetic environment. • A minimum two year commitment is preferred to ensure continuity and stability.