Account Executive, Clinical Workflow

🕒 4 days ago

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Instinct Science

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🏢 Enterprise

💰 Venture Round on 2022-11

Healthcare Insurance • Software • Enterprise

Instinct Science is a company that specializes in cutting-edge veterinary software designed to enhance the operational efficiency and patient care of the world's leading animal hospitals. At its core, Instinct offers an Electronic Medical Record (EMR) platform that integrates digital treatment sheets, streamlining workflows and reducing errors. The software serves emergency and specialty hospitals, corporate groups, and university teaching centers by providing features such as automated billing, drug calculators, patient safety warnings, and hospital-wide communication boards. Founded by veterinary professionals, Instinct is committed to creating intuitive and tailored solutions for modern veterinary practices, ultimately aiming to improve patient outcomes and staff efficiency.

📋 Description

• Own and convert a high volume of inbound leads from veterinarians, practice managers, and veterinary teams across all practice types — general, emergency, specialty, and mixed animal • Conduct engaging, tailored product demonstrations that clearly connect ScribbleVet's features to the daily workflow challenges prospects face • Guide prospects from demo to free trial activation, ensuring they experience the product's value quickly and set them up for success • Drive trial-to-paid conversion through consistent, consultative follow-up — identifying friction points and helping prospects build internal momentum toward a purchase decision • Manage a fast-moving pipeline with accuracy and discipline, maintaining clean CRM records and reliable forecasting • Partner with the Customer Success and Product teams to share prospect feedback, flag common objections, and help refine the trial experience • Stay sharp on ScribbleVet's evolving feature set, competitive landscape, and the broader AI scribing category to handle objections and position the product with confidence • Identify expansion opportunities within practices already in trial, including multi-DVM and practice-wide adoption of the Practice Plan • Serve as a genuine advocate for the veterinary professionals you work with — understanding their workflow, their stress points, and what a meaningful time savings actually means to them

🎯 Requirements

• 3+ years of quota-carrying sales experience, ideally in a SaaS, health tech, or high-velocity B2C or B2B2C environment • Demonstrated ability to run a full inbound sales motion — from first contact and demo through trial management and close • Strong product demonstration skills with the ability to adapt your pitch to different audiences (solo DVMs vs. practice managers vs. clinic owners) • A consultative, low-pressure approach that builds trust quickly and guides prospects to confident decisions • Comfort managing a high volume of active deals simultaneously with strong organizational habits • Proficiency with CRM tools (HubSpot preferred) and a data-driven approach to pipeline management • Excellent written and verbal communication skills — you can tailor your message to a burned-out veterinarian at 8pm just as effectively as a practice owner evaluating software for their team

🏖️ Benefits

• Medical, dental and vision benefits • 401K with match • Owner-like flexibility over work and time-off • Time to innovate and Flow State Fridays • Generous stipend for personal development