Administration – Virtual Support

Job not on LinkedIn

🔥 0 minutes ago

🇿🇦 South Africa – Remote

💵 R20k - R24k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Insure Connect Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛡️ Insurance

Insurance

Insure Connect Services is an independent organization with over 25 years of experience in insurance administration and outsourcing. The company specializes in managing insurance functions such as claims management, allowing insurance businesses to outsource critical services rather than delivering them in-house. They focus on attracting and developing talent with exceptional communication skills and a strong work ethic, leveraging their location in South Africa to provide cost-effective services in a highly regulated industry.

📋 Description

• Answer incoming calls and emails professionally • Respond to tenant and guest enquiries • Manage maintenance requests and log service tickets • Escalate urgent issues appropriately • Welcome and assist visitors where required • Manage shared inboxes and communication channels • Maintain tenant and property records • Update property management software systems • Prepare tenancy documentation and correspondence • Assist with lease renewals and move-in/move-out administration • Monitor rental payments and follow up on arrears • Maintain filing systems and compliance records • Process student applications and coordinate room allocations • Manage student accommodation check-in and check-out procedures • Assist students with accommodation-related enquiries • Track occupancy reports and vacancy schedules • Coordinate guest bookings • Liaise with cleaners and maintenance contractors • Monitor online booking platforms • Assist with guest communications before, during and after stays • Track occupancy and booking reports • Obtain quotations when required • Monitor completion of work orders and follow up on outstanding repairs • Assist with rental reconciliations • Process invoices • Prepare basic property reports • Update occupancy and vacancy trackers • Support month-end reporting requirements

🎯 Requirements

• 2+ years administration experience • 1+ years reception or customer-facing experience • Strong telephone etiquette • Experience managing high email volumes • Experience working in a fast-paced environment • Fluent written and spoken English • Excellent communication skills • Strong attention to detail • Strong organisational skills • Ability to multitask • Customer-focused mindset • Ability to work independently in a remote environment • Stable fibre internet connection • Quiet home office environment • Proficient in Microsoft Office • Property management experience (desirable) • Real estate administration experience (desirable) • Student accommodation experience (desirable) • Airbnb or hospitality administration experience (desirable) • Experience using Australian property management software (desirable) • Experience with one or more of: Microsoft Office 365, Outlook, Excel, Teams, Property Tree, Inspection Express, Console Cloud, PropertyMe, Property IQ, CRM or booking systems

🏖️ Benefits

• Fully remote work • International exposure