Administrative Support Specialist – ABA Therapy

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iSTA Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

• Receive and review purchase orders submitted by healthcare facilities through the system, ensuring budget compliance, availability (including backorders), appropriateness, and alignment with purchasing trends before processing. • Manage and resolve tickets for non-catalogue items by communicating with facilities, sourcing required products, obtaining ownership approval, and completing the purchase process. • Monitor facility equipment rentals by tracking usage, ensuring items are not misused, maintaining rentals at minimum required levels, and coordinating timely returns. • Process electronic invoices within the system by matching them to purchase orders and syncing with the accounting software; investigate and resolve any discrepancies or mismatches. • Build professional relationships with clients and suppliers while delivering excellent service. • Manage vendor queries, backorders and product substitutions.

🎯 Requirements

• 6 months to 1 year of experience in the healthcare industry. • Experience within an **ABA therapy environment** is highly preferred. • Excellent written and verbal English communication skills. • Strong attention to detail and high level of accuracy. • Excellent organizational and time management skills with the ability to prioritize multiple tasks. • Good technical aptitude and the ability to quickly learn new systems. • Comfortable working independently in a fully remote environment. • Ability to work effectively with multicultural teams. • Preferred Skills: • Experience using any of the following systems will be beneficial: • HubSpot or a similar CRM platform • CentralReach • ClickUp • Brillium