Operations & Customer Onboarding Coordinator

🔥 9 minutes ago

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iSTA Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

• Coordinate customer onboarding from start to finish. • Set up new customers within internal systems. • Manage backend administrative processes. • Update CRM and internal databases. • Perform daily data entry and quality checks. • Prepare customer documentation. • Write professional customer emails. • Follow up on outstanding actions. • Assist customers with basic user support. • Create and maintain internal documents. • Support the operations team with additional administrative tasks.

🎯 Requirements

• Exceptionally organised and detail oriented. • Excellent written and verbal English communication skills. • Proven ability to manage multiple priorities independently. • Enjoys structured, process-driven work. • Proactive mindset with a strong drive to take ownership. • Learns new systems quickly. • Confident using Microsoft Office and cloud-based software. • Comfortable performing repetitive administrative tasks while maintaining high accuracy. • Thrives in a fast-paced environment.